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Swatting is potentially deadly

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No, not deadly to a fly that you swat at, but to the homeowners who are subjected to aggressive police searches after the police receive a 911 call that someone was shot at the house. But the call is a hoax.

7HThis happened to Jesse Vanremortel at 3:30 am, says an article at theoaklandpress.com. He and his girlfriend were jarred awake by noises, then next thing they knew, lights were shining under the bedroom door. A police officer crashed through, pointing an assault rifle at Vanremortel, 28. Police searched his house, and of course, found nothing, because this was a “swatting call” incident; the third in one week’s time in Oakland County.

The phony 911 call was by a woman claiming that shots had been fired inside a house on the street. Then she hung up. Thus far, police believe there’s a connection between the callers and the targeted victims. Strangely, Vanremortel says he doesn’t know the woman whom the police are investigating as a suspect.

It doesn’t help when the house’s occupant slept with the doors unlocked. Oddly, the teacher, on summer break, never awakened to a ringing phone shortly before the police entered the house—the call was from the police. So maybe the second lesson to learn is to put your radar on when you go to bed so that you don’t sleep through a ringing phone. My phones on, always, this is essential. If you don’t want to be awakened by a ringing phone, put it on mute, but not advised. But for Pete’s sake, lock up the house!

Vanremortel’s girlfriend and two roommates were held at gunpoint while the house was searched. You can see how swatting can turn deadly.

In other incidents, a caller said he shot his wife and rigged his home with explosives, then said he shot his neighbor. In another, a caller said he shot his mother.

At a minimum a home alarm in these situations would make law enforcement aware the property was in “secure” mode which may send a flag to approaching officers that the 911 dispatch might be fraud.

Robert Siciliano personal and home security specialist to BestHomeSecurityCompanys.com discussing burglar proofing your home on Fox Boston. Disclosures.

False Alarms are costly

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Unfortunately, cheaper, older security motion detectors can’t distinguish between a 150 pound man and a squirrel or even some papers blowing around. This causes police and firefighters to respond to false alarms. False alarms caused by the elements or animals are common (in the millions each year) and occur with business as well as residential systems.

3HOn average, a police officer uses 20-40 minutes to respond to an alarm. Multiply that out by millions of false alarms. This problem drains resources.

The Drain

In the U.S., 94-95 percent of police responses to burglar alarms are false. The cost comes to $30-$95 per incident–$1.8 billion total in the year 2000, says the Center for Competitive Government at Temple University. Some of this money goes towards preventing and remedying wear and tear on first responders’ vehicular equipment.

Wind, papers and animals aren’t the only problem; prank or ridiculous 9-1-1 calls also factor in, and so do carelessness, mistakes and even frightened but aggressive homeowners who mistake first responders for intruders.

Whopping Fines

The moment someone realizes an alarm was tripped accidentally, they should notify the police and their alarm company to cancel the response. Residents and business owners can be fined for false alarms—three and a row can cost over $300 in some areas. Fees vary by location; a first time violation may cost $50. Good hard fines will sink in deeper and motivate system owners to take measures to reduce false triggers.

Solutions

  • A system that triggers a call to the homeowner or business owner’s mobile phone first. If there’s no answer it goes to the home phone. If there’s no answer it goes to the police.
  • Having a home security system with security cameras allows the homeowner to quickly check on the home via their mobile to see if there is an actual problem.
  • The alarm system should be thoroughly re-evaluated by the company to make sure that a glitch isn’t responsible for at least some of the false triggers.
  • Homeowners should determine if there is enough time when entering or exiting the home when alarms are often triggered.
  • Proactively plan when another person is entering the home such as guests, contractors, cleaners etc. Those “inexperienced” with your alarm are often the culprits.
  • Homeowners must ingrain into themselves the habit of checking to see if the alarm is on before opening the door to check the thermometer outside, retrieve the newspaper or let the dog out in the middle of the night.

Robert Siciliano personal and home security specialist to BestHomeSecurityCompanys.com discussing burglar proofing your home on Fox Boston. Disclosures.

Setting off a False Alarm Can Cost You

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If you have a home alarm system, you may be guilty of setting it off accidentally. Sometimes we open a door or window that sets it off, while other times we mess up the secret code. The result of this mishap is usually a very loud siren and the attention of your neighbors. If you don’t call to cancel in time, then it results in law enforcement showing up.

We’re all familiar with the boy who cried wolf. The protagonist of the fable is a bored shepherd boy who entertained himself by calling out “Wolf!” Nearby villagers who came to his rescue found that the alarms were false and that they had wasted their time. When the boy was actually confronted by a wolf, the villagers didn’t believe his cries for help, and the wolf ate the flock (and, in some versions, the boy).

Accidentally setting off an alarm can cost you in much the same manner.

The Santa Fe New Mexican reports that “The Santa Fe Police Department has netted nearly $500,000 from false-alarm fines and registration fees since the program began in 2010, a report says. At the same time, a business called CryWolf earned more than $271,000 from city residents and businesses for administering the program, a 32 percent fee it takes off the top of collections.”

I’m just as guilty as anyone of setting off a false alarm. But I’ve never had law enforcement show up to my home as a result.

To protect yourself against false alarms, follow these four simple tips:

  1. Have your service provider set up your alarm system to call your mobile phone first, then your home phone second. If you don’t answer the phone, then they will call the police.
  2. Program your mobile phone with your alarm service provider’s number and call them the second you falsely set off your alarm. Memorize your PIN so you aren’t fumbling for it.
  3. Don’t carry your PIN in your wallet. If your wallet is lost or stolen, your address and alarm PIN are in the hands of a stranger.
  4. Whenever setting up access for anyone to enter your home while you’re away, your risk for false alarms goes up dramatically. Provide specific hands-on instruction on how to disable and reset the alarm. Telling someone over the phone how to do it is often insufficient.

Robert Siciliano personal and home security specialist to BestHomeSecurityCompanys.com discussing burglar proofing your home on Fox Boston. Disclosures.