Online credit card fraud is flourishing, according to the U.S. Retail Fraud Survey 2014. One of the reasons is because online sales are ever on the increase, currently accounting for 6 percent of total sales, says the report, the most extensive of its kind. The projection is that within three years, retailers will be getting 15 percent of their sales online.
The survey was carried out between April and May of 2014, and dealt with primary research into the processes, systems and strategies that were used by 100 of the U.S.’s leading retailers, representing 126,000 stores in the U.S.
The loss prevention manager or director for each retailer went through a detailed interview. Also interviewed was the e-commerce manager or director (if the loss prevention leader wasn’t available) regarding their prevention tactics for online fraud.
The survey has a few changes this year. Only the retailers who participated can see the detailed results. Plus, the report has an anonymous portion to help with quality and availability of the most critical data. These tweaks will assist retailers with their war against fraud.
Online fraud is higher on everyone’s radar due to so many high profile hacks. In fact, the study indicates that spending on online fraud prevention has gone up by 50 percent. Though this is good news, it hardly crushes the reality that credit card fraud continues to demonize retailers, requiring detection, prevention and management.
Protect your data:
- Maintaining updated operating systems, including critical security patches
- Installing and running antivirus, antispyware and antiphising software and a firewall
- Keeping browsers updated with the latest version
- Updating all system software, including Java and Adobe
- Locking down wireless Internet with encryption
- Setting up administrative rights and restricting software, such as peer-to-peer file sharing, from being installed without rights
- Utilizing filtering that controls who has access to what kind of data
- Utilizing Internet filters to block access to restricted sites that may allow employees or hackers to upload data to Cloud-based storage
- Possible disabling or removing USB ports to prevent the downloading of malicious data
- Incorporating strict password policies
- Encrypting files, folders and entire drives
Robert Siciliano is an Identity Theft Expert to AllClearID. He is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen See him knock’em dead in this identity theft prevention video. Disclosures.