Does Your Mobile Have Spyware on It?

You have a mobile phone, you might think it’s pretty safe, but what you might not realize is that these devices can have spyware on them. Keep in mind, many of the “signs” listed below are everyday normal phone behaviors. But combined, might mean spyware. Here are some of the signs:

Unusual Background Noise

While common, humming, static, or other weird noises could be a sign that someone is tapping your line. Though all phones might have strange noises from time to time, you should check if there are other signs if you notice them. This is especially the case if you hear them when your phone is not in use.

Short Battery Life

Also common, another sign of a hacked phone is a short battery life. If you notice that your battery is suddenly losing power, it’s possible that there is malicious software running in the background. But don’t panic….yet.

Try Shutting it Down

If something seems weird with your mobile phone, try shutting it down. Watch how it reacts when you shut it down. Phones that have been hacked often won’t shut down correctly or never shut down, even though you tell it to. Still, a common issues with mobiles.

Look for Suspicious Activity

If you notice something suspicious, like your phone turning on or off by itself or apps getting installed or deleted, someone might have hacked it. Other suspicious signs that someone has hacked your phone include strange text messages that contain random letters or numbers. You might see pop-up ads or other issues, too.

Check for any Electronic Interferences

Though it might not be uncommon to get interference from other electronics, such as a computer, another phone, or even a television, it shouldn’t happen if you are not on a call. If it does, it could be a sign of something malicious, for instance, someone listening in on your phone calls.

Look at Your Phone Bill

If your phone bill shows more text or data usage than you typically use, it might be a sign that your mobile phone is hacked. Things like spyware can cause your data to rise, and this could definitely cause your bill to rise. However, keep in mind, if you just downloaded a new app, this could be the cause of your data usage. Also, make sure that no one in your home is using the data, such as your kids, who are notorious for this.

Use Caution when Downloading New Apps

Finally, when you download a new app, make sure they are safe. Most apps from the App Store or Google Play are safe, but occasionally, a malicious app will sneak in. If an app asks for access to your contact list, call history, or address book, use caution.

If you ever suspect spyware, back up your apps and reset the device back to factory then reinstall everything. Keep in mind, unless an iPhone is “jailbroken” spyware is unlikely. But with Androids, spyware is serious. Install antivirus on Androids.

Robert Siciliano personal security and identity theft expert and speaker is the author of Identity Theft Privacy: Security Protection and Fraud Prevention: Your Guide to Protecting Yourself from Identity Theft and Computer Fraud. See him knock’em dead in this Security Awareness Training video.

7 Ways to Combat Scareware

You may have seen this before, it goes like this: a pop-up pops and it looks like a window on
your PC. Next thing a scan begins. It often grabs a screenshot of your “My Computer” window
mimicking your PCs characteristics then tricking you into clicking on links. The scan tells you
that a virus has infected your PC. And for $49.95 you can download software that magically
appears just in time to save the day.

From that point on if you don’t download and install the software, your computer goes kooky
and pop-ups will invade you like bedbugs in New York City.

Web pages may be infected or built to distribute scareware. The goal is to trick you into clicking
on links and download their crappy software.

Information Week reports those behind a new fake antivirus software have added a new social engineering element — live support agents who will try to convince potential victims that their PCs are infected and that payment is the cure.

The rogue software comes equipped with a customer support link leading to a live session with the bad guy. Real scammers on the other end of chat have the ability to offer live remote access support instructed by support to click a link initiating remote access to their PC.  Once connected remotely, the scammer can potentially retrieve documents to steal your identity.

Another new twist on the scam involves a popup in the form of a browser with a warning that looks like what your browser may present to you when you visit a page that might have an expired security certificate, malware warning or be a potential phishing site. The page is usually red with a warning: “Visiting This Site May Harm Your Computer” then it provides you with a link, button or pop-up that gives you the option of downloading security software or to update your browsers security.

The software is sometimes known as “AntiVirus2010” “WinFixer,” “WinAntivirus,” “DriveCleaner,” “WinAntispyware,” “AntivirusXP” and “XP Antivirus 2010” or something like “Security Toolkit”. These are actually viruses or spyware that infect your PC, or just junk software that does nothing of value.

What makes the scam so believable is there is actual follow through of the purchasing of software that is supposed to protect you. There is a shopping cart, an order form, credit card processing and a download, just like any online software purchase.

Protect yourself:

#1 Use the most updated browser. Whether Internet Explorer 8, Chrome or Firefox, download the latest and greatest. At least download whatever security updates there are for your exiting browser.

#2 Usually by default, a pop-up blocker is turned on in new browsers. Keep it on. No pop-ups, no scareware.

#3 If you are using another browser and a pop-up –pops-up, shut down your browser. If the pop-up won’t let you shut it down, do a Ctrl-Alt-Delete and shut down the browser that way.

#4 Never click links in pop-ups.  If the pop-ups are out of your control, do a hard shutdown before you start clicking links.

#5 Persistence counts. Shutting off this pop-up is often difficult and any buttons you press within this pop-up could mean downloading the exact virus they warned you of.

#6 Employ the most recent versions of anti-virus and keep it set to automatically update your virus definitions.

#7 Never click on links in the body of a “WARNING” webpage that is suggesting to download updates for your browser or suggesting to download security software. Just hit the little red X in the upper right corner.

Robert Siciliano personal security expert to Home Security Source discussing home security and identity theft on TBS Movie and a Makeover. Disclosures.