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Social Media Scams on the rise

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Social media is a conduit for thieves to get personal data (they can use it, for instance, to open up a credit line in the victim’s name). Though many people are concerned their personal information will get in the wrong hands, the funny thing is that they continue posting personal information—way too personal.

14DThe FBI’s Internet Crime Complaint Center says that social media is a fertile area for criminals to scam people.

Phishing

You are lured to a phony website that masquerades as your bank or some other important account. The lure might be a warning that you’ll lose your account unless you click the link to reactivate it. Once on the site, you’re then lured into typing in your login information—that the scammer will then use to gain access to your account.

  • Never click these links!
  • Use antivirus/malware protection!

Clickjacking

You’re lured into clicking on a link. Once you do this, trouble begins, either with a download of malware or you being suckered into revealing account information—to the thief on the other end.

Recently I was perusing the FB page of a person I knew from school, and a recent post was what appeared to be a video in still format, ready to be clicked for viewing.

And what was the lure? A man’s head and torso on a road, his severed legs nearby, with the caption saying that this motorcyclist’s cam had recorded his fatal accident. This was surely a scam because the photo has been around for quite some time with only scant information. Now suddenly there’s a video of the accident? Yeah, right.

  • Don’t click on any videos purporting to show something like “Footage Shows Shark Biting Man in Half” or “Top 20 Blondes of All Time—Naked!”
  • Even the “Share” and “Like” buttons could be malicious. Skip these. These days you can’t be too careful, what with all the foaming cyber criminals out there.

Doxing

Doxing is that of leaking someone’s personal identifying data into cyberspace without their permission, potentially leading to ID theft, among other problems.

  • Think twice before you post personal details on social media. Enough seemingly trivial details could add up to something significant to a savvy fraudster.

Make sure your privacy settings are at their highest, but this is only an adjunct to being very judicious about what you post.

Robert Siciliano is an identity theft expert to BestIDTheftCompanys.com discussing identity theft prevention. Disclosures.

Question: Should You worry about Kids on Social Media?

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With all the increased news coverage of kids running off with adults they met online, and kids dying by suicide supposedly due to online bullying, many parents are wondering if their worries about their kids being online are justified.

14DWe hardly hear about how social media has benefited kids. There’s nothing inherent about electronic communications or electronic media that makes it bad for kids. There will always be bad people out there—online and offline.

An article on commonsensemedia.org lists multiple ways good things can come to kids who use social media.

  • Makes friendships stronger. The site did a study called Social Media, Social Life: How Teens View Their Digital Lives. More than half the participants said that social media has benefited their friendships. Only four percent said it hurt them. And 29 percent reported social media made them feel more extroverted, while just five percent said it made them feel more introverted.
  • Creates a sense of belonging. The article points out a study from Griffith University and the University of Queensland in Australia that concluded that teens today are less lonely than they were in past decades. The ease of being connected makes kids less isolated.
  • Online community support. Online communities exist for just about everything, so that even the most geekiest, nerdiest outcast can find a group who accepts him or her. This includes support groups for kids whose parents are divorced and kids who are cutters.
  • Expressing themselves. And this doesn’t just mean venting, but social media allows kids to put up their creative work and learn how to become more skilled.

Being helpful. Instead of thinking that social media is bad for kids, consider that kids can be good for social media. Think of how many opportunities exist for kids to do something good, to help a person out—by posting uplifting messages and artwork, to name a few ways.

Robert Siciliano is an identity theft expert to BestIDTheftCompanys.com discussing identity theft prevention.

6 Tips for Protecting Your Social Media Accounts

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10 years ago, many of us were hearing about social media for the first time. Now, social media plays a giant role in our lives, allowing us to share pictures, connect with family and friends, and get updated news. Through social media, we can express ourselves to our inner circle and the world.

14DSo how devastating would it be if someone got a hold of your social media accounts?

They could really wreak some havoc, like sending dirty links to all of your followers on Twitter. Or worse, take personal information in order to steal your identity, which could take years to fix. Sadly, breaking into your social media account can be easy—just one wrong click on a phishing scam or using a weak password that is easy to guess

Luckily, there are a few things you can do to protect your social media accounts from hackers. Here are my tips:

  1. Discard unused applications. Take inventory of your social media accounts to see if there are any third-party applications that have access to your personal social data. Delete the ones you don’t use or don’t need. And make sure you are ok with what information they are accessing from your social profile/account as these can be gateways to your account for hackers.
  2. Be careful who you friend online. Only accept friend requests from people you know in real life. Often hackers will send requests so they can see the information you are sharing to help them take advantage of
  3. Sharing is not always caring. Double check your privacy settings to control who sees your posts. Also, be careful what you share online—think of what you post online as being there forever, even if you have privacy setting enabled. For example, sharing that you’re away on vacation could inform a thief that you’re not home and indicate to them it’s a good time to rob you.
  4. Use strong passwords. Using “password” as a password isn’t going to cut it. The strongest passwords are at least eight characters in length, preferably 12; contain a combination of upper and lower case letters, symbols and numbers, and are unique to each account. For more information on how to create strong passwords, go to passwordday.org. And don’t forget to join us to celebrate World Password Day on May 7th. If you have trouble remembering and keeping track of all your user names and passwords, a safe option is to use a password manager. I like, which allows you to log into sites and apps using multiple factors that are unique to you, like your face and fingerprints and the devices you own.
  5. Multi-factor authentication. Imagine a hacker has your password, username and email and even knows the answer to your secret question. He can get into your account. But if you’ve enabled multi-factor authentication, the hacker will need another factor to truly access your account. So without your phone, fingerprint, face or whatever factor you’ve set up, the game’s over for him. With True Key, you have to keep you safe online.
  6. Use security software. Of course, keep all your devices updated with comprehensive security software like McAfee LiveSafe™ service.

Don’t let hackers hack into your digital life! For other tips, check out @IntelSec_Home on Twitter or like them on Facebook!

Robert Siciliano is an Online Safety Expert to Intel Security. He is the author of 99 Things You Wish You Knew Before Your Mobile was Hacked! Disclosures.

The Security Costs of being too Social

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One of the arguments against being very virtually social is that nobody is SO important that everyone wants to know, for instance, that this person is going to be at the local sports bar watching the Super Bowl (or almost nobody; sad to say, some celebrities have half the world following them).

14DAnother argument, however, against tweeting and posting your every move is that this tells burglars when you’ll be away from your house.

So, you’re important enough to post every detail of your life on Facebook…but NOT important enough to be the victim of crime, right?

WRONG.

Maybe you’re not so virtually chatty, but other people actually tweet and post from the sports bar to keep followers updated about their emotions regarding the big game. At the same time, these folks are letting burglars know they’re away from home and not returning too soon.

Why You Should Curb Cyber Socializing

  • It’s true: People have been burglarized because the thieves found out they were on vacation or away via their social media posts.
  • Because posting your whereabouts in social media could lead to a burglary, you’ll have to pay for the natural fallout of the crimes, such as a homeowner’s insurance deductible and a higher premium rate due to multiple claims.
  • You could even lose any claim-free discount on your policy.
  • Though carriers won’t deny coverage if your car was stolen as a result of something you tweeted, the carriers want you to know how potentially risky it is to make personal posts, such as, “Hey, the whole gang’s going to my Uncle’s lake house to watch the Super Bowl on his monster flat screen!”
  • Save the mundane updates for after the event, when you get back home: “Hey y’all, just got back from watching the game at Uncle Budd’s…I’m gonna call in sick tomorrow ‘cause I’m so upset that we lost!” Which as you can see, is just as stupid, because you’ll get fired.

Robert Siciliano personal and home security specialist to BestHomeSecurityCompanys.com discussing burglar proofing your home on Fox Boston. Disclosures.

Social Media Identity Theft leads to Arrest

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Are you one who believes you’re too smart, too savvy, to get your identity stolen in the social media world? Nobody thinks this will happen to them, and Stephanie Francis, 24, was no exception to that way of thinking.

http://www.dreamstime.com/royalty-free-stock-image-keyboard-recycle-button-green-white-icon-image35645776A report from firstcoastnews.com that the Jacksonville, Florida woman claims her identity was stolen—on social media of all places—and that the thief used it to create a phony Facebook account. This is interesting because there’s probably a ton of Facebook accounts under the name of “Stephanie Francis.” But there’s more to a fake Facebook account than using a name that a lot of other users have.

Francis says she’s being charged with a crime and wants to know how she can protect herself. As just mentioned, there’s more to this than just a duplicate of a common name. Francis explains in the article, “Someone created a Facebook with my name and picture on it and has been stalking my ex-boyfriend.”

This is just too easy to do: Find an online picture of the person, for instance, who bullied you in high school (it could be from an article announcing their promotion at a company, who knows?), then sign up on Facebook using that person’s name and photo for the profile page. How easy is that? And if you do anything illegal like stalk the bully’s ex-wife, the authorities will blame the bully! Social media is a magnet for cybercrime.

Francis has been charged with cyber stalking. She’s contacted Facebook and law enforcement, and the case has now gone to court. How did the imposter learn of her ex-boyfriend? Is this detail of Francis’s life in her social media posts? Maybe the imposter is a coworker and overheard her tell someone about the ex-boyfriend.

This case not only teaches the lesson of be careful what you post online, but also whom you share in person the details of your life—how loudly you talk, and who might be nearby to overhear.

Francis has created a Facebook account under a different name and faces another trip to court to try to resolve the situation.

Perhaps this mess could have been prevented:

  • Create a super strong password that would take a hacker’s machine two million years to crack.
  • Think! Think! Think before you post on social media!
  • Make your FB account as private as possible.
  • Seel out your likeness on social and the moment you discover an imposter, report it.

Robert Siciliano is an identity theft expert to BestIDTheftCompanys.com discussing  identity theft prevention. For Roberts FREE ebook text- SECURE Your@emailaddress -to 411247. Disclosures.

Feds Perp Social Media Identity Theft

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A federal agent impersonated a woman without her knowledge; he created a Facebook page in a woman named Sondra, and the Justice Department is defending him. In addition, he posted racy photos of her, from her cell phone, to the site. The site was being used to connect with suspected criminals.

14DSondra learned of this when a friend wondered about the photos on the FB page; Sondra didn’t even have an FB account. The agent is with the U.S. Drug Enforcement Administration.

Seems like he was simply doing what he had to do, because prior, Sondra had been arrested for suspicion of drug ring involvement. While she was awaiting trial (and ultimately was given probation), the agent created the Facebook account.

“The incident at issue in this case is under review by Justice Department officials,” states Brian Fallon, the Justice Department’s top spokesperson. Facebook’s terms of service do not exempt undercover agents from term violations, one of which is posing as another person.

Facebook removed the page once news broke. This case doesn’t compare to when detectives go undercover in person, posing as a fictitious character or a real person who authorizes the impersonation. Sondra is real, and she didn’t know about this.

The defense claims that Sondra indeed consented because she granted access to the data in her phone. A privacy expert points out, however, that this is parallel to granting detectives permission to search your house for drugs, but then they steal photos in your bedroom and post them online. Furthermore, the agent posted photos of Sondra’s minor son and niece.

But is Sondra any angel herself? She pled guilty to conspiracy to distribute cocaine in February 2011, but was slapped on the wrist because apparently, she wasn’t a key player in the ring. Really this shouldn’t matter.

It is necessary for law enforcement to use any means necessary and legal to capture bad guys. However there must be a better way to create a social profile, such as using a stock photo or even a computer generated one. The technology is readily available to make this happen.

Robert Siciliano personal and home security specialist to BestHomeSecurityCompanys.com discussing burglar proofing your home on Fox Boston. Disclosures.

8 Ways to bullet proof your Social Accounts

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There are ways to keep the hackers at bay—for the most part, anyways, since no protection is 100 percent efficient.

14D#1 Password protect.

A device lost or stolen puts all your accounts at risk. Even simply placing your devices on your desk, they can be accessed by a nosy spouse, contractor or baby sitter, putting your accounts at risk. All of your devices should be protected by a password or some kind of passcode, and set to lock up or hibernate after a certain period of inactivity. The lock can be a fingerprint or even a picture password.

Even if you’re the only person who uses your device, having a password is very important because you never know when someone may be able to abscond with your device, then pose as you in your Facebook account.

#2 Log out.

Setting your device to automatically get you onto a social media site eliminates the hassle of having to enter your username and password every time you want to visit the site. However, if the wrong person gets ahold of your computer, mobile or tablet, that person can easily get into your social media accounts. Log out.

#3 Remove apps you don’t use.

If your accounts like Facebook and Twitter are linked to a bunch of third-party apps and services that have accumulated over time, sift through these and knock out the ones you don’t use.

Each third-party app has the potential to act as a portal to hackers. In fact, every so often, go through these to weed out ones you don’t need anymore. Even legitimate applications can open doors of opportunity to hackers because their databases can become infiltrated.

#4 Two-step Verification.

With this, the login process has an extra step if you sign in on a different device. This means that crooks can’t get on with only your password and username. They need the extra code of two-step.

For instructions on how to set this up for social media, here are some common sites that provide them: Facebook, Twitter, Google, Gmail, Tumblr, Dropbox

#5 Don’t get reeled in.

Don’t blindly click on links in e-mails or instant messenger programs! Even if the link comes from a sender you know, that “sender” could actually be a fake sender line generated by a hacker.

Contact the person separately in a new e-mail and ask if they sent you a link. If the link is from a business, go to the business’s site rather than clicking its alleged link in your e-mail.

Though Web browsers and e-mail programs can spot these “phishing” attacks, they miss some; just don’t click on links inside an e-mail.

#6 Encrypt internet connections.

Whenever connecting to any critical account make sure the page you are connecting to is HTTPS, which the “S” makes it a “secure” page. Otherwise on open unsecured, unencrypted wireless, connect only using security software such as Hotspot Shield which encrypts all your wired and wireless communications.

#7 Easy Passwords.

The easier a password is for you to handle and remember, the easier it is for a hacker to crack. Stop using “princess” and 123456 as your passwords. Use a gibberish of characters that have no pattern and do not use words that can be found in a dictionary.

A password manager can help you manage a ton of passwords. Use different passwords for all of your accounts and include upper and lower case letters.

#8 Beef up password resets.

Review the social network’s password reset procedure. See if there are other measures they offer for restoring a hacked account, and get those activated. An example would be Facebook’s Trusted Contacts feature.

Robert Siciliano is an Identity Theft Expert to Hotspot Shield. He is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen See him discussing internet and wireless security on Good Morning America. Disclosures.

15 Small-Business Social Network Nightmares

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You may think you’ve guarded your company, but are your social media outlets unprotected? Look at these 15 potential weaknesses in your defense.

11DCan you think of five social network nightmares you hope never happen to your business? How about 10?

Well, I can top that, because there are at least 15 social network mishaps that can haunt a business owner. Here’s a closer look at 15 types of trouble you can encounter on Facebook, Twitter and other popular social media platforms. Once you’re aware of all these potential dangers, you should take the necessary steps to prevent them from damaging your company.

1. Posting about illegal or questionable activities. Can you think of an illegal activity your employees might engage in that could get your company into trouble if they posted it on Facebook? How about underage drinking? If you employ teens under the age of 18 and any of them posted a photo of themselves drinking at your place of business, you could be in trouble with the law. And even if all your employees are adults, they can still post something unflattering (though not illegal) that could smear your reputation.

2. Account hijacking. Remember when the Dow dropped 150 points last April after someone hacked the Associated Press’ Twitter account and sent out a tweet that fraudulently claimed the White House had been attacked and President Obama had been injured? Don’t shrug it off—account hijacking can happen closer to home. Fraudsters may send your employees Twitter messages on their workplace computers that are designed to fake the recipients into thinking they’re receiving authentic messages when, in fact, the fraudster’s motive is to get money or sensitive data.

3. Bullying on Facebook. Bullying doesn’t just happen among kids; workplace bullying also exists, and what better place than on social media? Sometimes employees who manage a company’s social media get frustrated with the public’s comments and fight back with below-the-belt comments.

4. Online reputation management. Make sure you and your employees never post anything on Facebook that you wouldn’t show your grandmother or wouldn’t want going viral and damaging your brand.

5. Social media identity theft. Ever considered the possibility that someone could take your business’s name and use it for nefarious purposes? Someone could crack your password, take over an account and cause a trail of destruction. Or they could create a new account using your business’s name and post all sorts of alarming, but false, things about your company. Make sure your business name is protected by constantly navigating the Web, seeking out spoofed sites and your likeness or logo.

6. Financial identity theft. Does your company’s Facebook page include personal information about employees, such as the names of their pets or children? What about their birthdays? Hackers can take this information and use it to crack passwords to online business accounts. Be sure to use privacy settings, and make sure your company’s Facebook page isn’t full of personal details.

7. Burglaries. Never post information about vacation or travel dates on your social pages. Do you want the whole world (which includes crafty burglars) to know when you’ll be away?

8. Geo-stalking. Don’t use location-based GPS technology unless you absolutely need to (for instance, if you and your employees are on a “team building” trek in the wilderness and get lost). While search-and-rescue teams need to find you, stalkers who want your identity do not.

9. Corporate spying. Yes, it’s possible: A crook could pose as one of your employees, set up a Facebook group and invite all your employees to join. This enables the bad guy to gather sensitive data from your business and use it against you.

10. Harassment. Someone who’s disgruntled could stalk your brand and make false accusations. They could set up blogs and social sites, post videos and continually tweet their angry thoughts.

11. Government spying. It’s 10 p.m.: Do you know who it is you just friended on your Facebook page? The Associated Press says, “U.S. law enforcement agents are following the rest of the Internet world into popular social networking services, going undercover with false online profiles to communicate with suspects. Just don’t be a ‘suspect.’”

12. Sex offenders. Sex offenders have been known to pose as someone other than themselves—younger, a different sex, etc.—so they can gain the trust of their victims. You might connect with them online as a business only to discover down the road that they’re a predator.

13. Scams. A bad guy could set up a phony Facebook page and then create phony contests to slurp sensitive customer data such as names, addresses, emails, phones, account numbers and credit card numbers.

14. Legal liabilities. Privacy settings on Facebook can hide posts, but that doesn’t matter to a judge in New York who recently ruled that items posted on Facebook (as well as other social networking sites) can be used as evidence in court—even if the posts were concealed by the privacy settings.

15. Zero privacy. And speaking of privacy, don’t assume you actually have any, because thieves have already figured out how to yank data from the innards of Facebook that’s supposedly just for you and your closest colleagues to see. So be very careful what you put up on Facebook, privacy settings or not.

Robert Siciliano is the author of four books, including The 99 Things You Wish You Knew Before Your Identity Was Stolen. He is also a corporate media consultant and speaker on personal security and identity theft. Find out more at www.RobertSiciliano.com.

7 Social Media Security Tips To Protect Your Business

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Your employee’s online life could open your business to some serious dangers.

1SMany small businesses recognize the benefits of having a social media presence for customer service and long-term marketing purposes. However, many are slow to recognize social media’s security issues and how employees’ own social presence can add to the company’s security issues.

Some companies restrict internal access. Others may prevent employees from having any corporate association outside of work on their own social platforms. This is due to the fact that whatever an employee says outside of work publicly can have a significant impact on the organization.

Turns out the robbers scanned the teller’s social media sites based on searching the name of the bank as employer.

Last year I presented a robbery response program to a credit union. My presentation came after a mock robbery was staged, using real cops acting as masked robbers with guns. The robbers came in, guns blazing and screaming profanities, and, quite frankly, were very disturbing in their delivery. Some tellers cried, others cowered. Pregnant women were not allowed to participate and for good reason: Cops make great robbers!

At the end of the robbery, we all circled and discussed what happened. The teller who received the robbery note read it aloud, stating: “Your husband works at the Main Street Garage. We intercepted him when he was opening this morning. He is in a trunk at an undisclosed location. If you hit the silent alarm and the police come, we will kill him.”

Turns out the robbers scanned the teller’s social media sites based on searching the name of the bank as employer. Once done, they looked up her spouse’s place of employment. They were able to learn what time he opened and closed the shop. Scary.

Follow these social media security tips for small business to prevent security issues just as scary:

Institute a policy. Social media policies must be in place to regulate employee access and establish guidelines for appropriate behavior. Policies must specifically state what can and cannot be said, referring to slang, abusive language, etc. Employers should train their employees on proper use, as well. At this point, many of the mistakes have already been made; a quick search for “social media policy” will return lots of great ideas.

Consider a no-employment disclosure. Request employees leave their employment status blank when setting up a social site profile. Employees represent their employer 24/7/365, so what an employee says on or off the job and online directly reflects on his or her employer and, as stated in my credit union story, can be used against the organization.

Limit access to social networks. There are numerous social networks serving different uses, from wine and recreation to music to movies, used for everything from friending to finding a job. Some are more or less appropriate, and others are less than secure. Employee association with a social network that is considered off-color in any way will come back and haunt the company.

Train IT personnel. Policies and procedures begin from the top down. Managers and IT personnel responsible for managing technology need to be fully up to speed with social media security risks and set leadership examples.

Maintain ongoing monitoring and security. Once a policy is in place, it needs to be updated and enforced, and employees’ online lives must constantly be scrutinized. Invest in consulting, hardware, software and anti-virus protection, and update critical security patches for your operating system to make sure your business network is up to date.

Lock down social settings. Require employees to learn about and incorporate maximum privacy settings. Most social networks have privacy settings that need to be administered to the highest level. Default settings generally leave the networks wide open for attack.

Don’t completely eliminate social media. Eliminating access to social media opens an organization up to other business security issues. Employees who want access will get it—and when this happens, they sometimes go around firewalls, making the network vulnerable.

How do you ensure social media security in your business? Share your experiences in the comments.

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

7 Small Business Social Media Risks

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Many executives are concerned about social media related risks (e.g., data security and ID theft), but far fewer actually have any social media training.

4DA recent survey of executives puts the concerns into four categories: disclosure of confidential information; damaged brand reputation; ID theft; and legal and compliance violations.

Another feature that the survey unveiled was that 71 percent of the participants believed that their company was worried about potential risks, but they also thought these risks could be avoided or resolved.

Over half the respondents said that their company lacked any social media risk assessment strategy.

Here’s another striking finding: 33 percent of businesses had a social media policy; 27 percent of participants reported no such policy; and the remaining 40 percent consisted of an even split: those who said their company was planning on creating such a policy, and those who said their organization had some other related policy.

Solutions

While social media can bring benefits to businesses, namely in the realm of marketing exposure, they can also bring in lots of trouble as far as security issues.

How can companies find the right balance in between the two extremes of either banning social media altogether and allowing free reign of social media? Below are some solutions.

#1. Ban the ban. First of all, don’t outright ban access to social media. Otherwise, this can lead to other security issues. Furthermore, an employee who really wants to gain access to social media will dodge security, making the organization more susceptible.

#2. Execute policies. Do implement some kind of structure that regulates employee activity regarding social media. Employees need guidelines for proper use, which would also include what not to do.

#3. Social networks should be limited. There are hundreds of social networks—many uses are served, ranging from movies to music. But there are other uses that are not so innocent and less secure. Learn about these and make sure employees know not to go near them.

#4. No default settings. Default settings typically leave networks very vulnerable to attack. Settings should be locked down; most social networks do provide privacy settings and these must be managed at the highest level.

#5. URL lengthening service. Employees should never click on a shortened URL without first decoding it to see where it leads to. Shortened URLs can be pasted into an URL lengthening service.

#6. Train IT personnel. Don’t effectuate policies from the bottom up, but rather, from the top on down. Those in charge of managing technology need to be fully geared up with the risks of social media.

#7. Keep security updated. A business network always needs to be up to date with its security.

Robert Siciliano is an Identity Theft Expert to AllClearID. He is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen See him knock’em dead in this identity theft prevention video. Disclosures.