Identity Theft Expert; Fake IDs are as easy as 1,2,3

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Robert Siciliano Identity Theft Expert

Do an online search for “fake ids” and you’ll be amazed to discover how easy it can be to obtain an ID allowing you to pose as someone else. Or how easy it can be for someone else to obtain an ID that will allow him or her to pose as you. Some websites peddle poor quality cards, others offer excellent quality, and many websites are simply scams.

The fact is, our existing identification systems are insufficiently secure, and our identifying documents are easily copied. Anyone with a computer, scanner and printer can recreate an ID. Outdated systems exasperate the problem by making it too easy to obtain a real ID at the DMV, with either legitimate or falsified information.

Another glitch is the potential for individuals to completely alter their appearances. Men with facial hair can wreak havoc on the current system. This is sometimes done as a prank. In other cases, the individual is attempting to subvert the system to maintain a degree of anonymity. New technologies, such as facial recognition, should eventually resolve some of these problems, but they are still years away from being fully implemented.

In Indianapolis, Indiana, a man was able to obtain six different IDs. He accomplished this by visiting various different registries throughout the state and using borrowed names and stolen information. He obtained job applicant data from a failed body shop business he had owned. He used the false identities to open checking accounts at multiple banks and write fraudulent checks to himself.  He was caught while applying for his seventh ID, thanks to facial recognition software. But it is disturbing to know that he was able to acquire six different identities, all stolen from real people, without detection. It was a bank employee who eventually noticed that he had two different bank accounts under two different names. If the man hadn’t been so greedy, he would have gotten away with it.

In Indianapolis and other registries the daily photos are compared to millions of others already on file. The system constantly scans the data and presents cases that might match, requiring further investigation by registry employees.

Some of the requirements of improving facial recognition include not smiling for your picture or smile as long as you keep your lips together. Other requirements meant to aid the facial recognition software include keeping your head upright (not tilted), not wearing eyeglasses in the photo, not wearing head coverings, and keeping your hair from obscuring your forehead, eyebrows, eyes, or ears.

The fact is, identity theft is a big problem due to a systematic lack of effective identification and is going to continue to be a problem until further notice. In the meantime it is up to you to protect yourself. The best defense from new account fraud is identity theft protection.

1. Get a credit freeze. Go online now and search “credit freeze” or “security freeze” and go to consumersunion.org and follow the steps for the state you live in. This is an absolutely necessary tool to secure your credit. In most cases it prevents new accounts from being opened in your name.

2. Invest in Intelius Identity Protect. While not all forms of identity theft can be prevented, you can effectively manage your personal identifying information by knowing what’s buzzing out there in regards to YOU.
Includes;

Personal Identity Profile – Find out if you’re at risk for identity theft with a detailed report of your identity information, including a current credit report, address history, aliases, and more.

24/7 Identity Monitoring and Alerts – Prevent identity theft with automatic monitoring that scans billions of public records daily and alerts you to suspicious activity.

Identity Recovery Assistance – Let professionals help you recover your identity if you ever become a victim of identity theft.

Robert Siciliano Identity Theft Speaker discussing identity theft

Judge Rules; It is legal to post Social Security numbers on Web sites

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Robert Siciliano Identity Theft Expert

B.J. Ostergren is a proud Virginian. She’s known as “The Virginia Watchdog,” but I like to call her “The Pit Bull of Personal Privacy.” She is relentless in her efforts to protect citizens’ privacy, and she is primarily concerned with the posting of personal information online. So in order to make this point, she finds politicians’ personal information on their own states’ websites, and republishes that information online.

Publicly appointed government employees known as Clerks of Courts, County Clerks or Registrars are responsible for handling and managing public records, including birth, death, marriage, court, property and business filings for municipalities. Every state, city and town has its own set of regulations determining how data is collected and made available to the public.

The Privacy Act of 1974 is a federal law that establishes a code of fair information practices governing the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies.

Over the years, many have interpreted this law to allow public information, including Social Security numbers, to be posted online. I’ve seen Social Security numbers for Jeb Bush, Colin Powell, former CIA Director Porter Goss, Troy Aiken, and Donald Trump, all published on the Internet.

Years ago, B.J. discovered that several states, including her home state of Virginia, were posting our records online, and she immediately saw how this could contribute to identity theft. She has downloaded as many as 22,000 Social Security numbers from deeds, mortgages, tax liens from the websites of circuit courts, registers of deeds and secretaries of state. She made a concerted effort to inform each agency that what they were doing was unethical, at the very least, and possibly even criminal. But she was often rebuked. That’s when she decided to fight back. When government agencies stopped listening, she started posting politicians’ personal information on her own website, “The Virginia Watchdog.” This certainly attracted the attention of officials, but it also created a backlash against her.

Some states resolved the issue by redacting the Social Security numbers, but Virginia did not. B.J. persisted in informing them of the problem and, as the Richmond Times Dispatch put it, “the state decided that the person who brought the problem to their attention was the problem.”

A 2008 Virgina state law prohibited disseminating information taken from public records, and thus, prohibited B.J. from posting publicly available information on her own website. So legally, it was okay for the County Clerk to do it, but nobody else was allowed. U.S. District Court Judge Robert E. Payne recently ruled that this 2008 state law is a violation of First Amendment rights. It’s a win for B.J., but this doesn’t resolve the initial privacy issue.

So how does this impact you? This means that while you can do everything possible to protect yourself from fraud and identity theft, your local government may be circumventing your security efforts by posting your personal data online. B.J.’s fight has led to the resolution of some issues and prompted some states to redact data, but the battle is far from over.

Visit B.J.’s site, The Virginia Watchdog, to become more informed about one woman’s quest to point out what’s wrong and to fight for what’s right.

Next, protecting yourself from new account fraud requires a credit freeze, or setting up your own fraud alerts. This provides an extra layer of protection. In most cases it prevents the opening of new credit.

Consider making an investment in Intelius Identity Protect. Because when all else fails you’ll have someone watching your back. Includes a Free Credit Report, SSN monitoring, Credit & Debit Card monitoring, Bank Account monitoring, Email fraud alerts, Public Records Monitoring, Customizable “Watch List”, $25,000 in ID theft insurance, Junk Mail OptOut and Credit Card Offer OptOut.

Robert Siciliano Identity Theft Speaker discussing availability of Social Security numbers

Identity Theft Credit Card Security

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Robert Siciliano Identity Theft Expert

Credit card fraud comes in two different flavors: account takeover and new account fraud. Account takeover occurs when the identity thief gains access to your credit or debit card number through criminal hacking, dumpster diving, ATM skimming, or perhaps you simply hand it over when paying at a store or restaurant. Technically, account takeover is the most prevalent form of identity theft. I’ve always viewed it as simple credit card fraud, rather than “identity theft” in its truest sense.

New account fraud, as it relates to credit cards, occurs when someone gains access to your personal identifying information, including your name, address and, most importantly, your Social Security number. With this data, a thief can open a new account and have the card sent to a different address. This is true identity theft. Once the identity thief receives the new card, he or she maxes it out and doesn’t pay the bill. Over time, the creditors track down the victim, blame him or her for the unpaid bills, and demand the owed funds. New account fraud destroys the victim’s credit and is a mess to clean up.

Victims of account takeover are likely to discover the fraud in numerous ways. They may notice suspicious charges on a credit card statement, or the credit card company may notice charges that seem unusual in the context of the victim’s established spending habits. Credit card companies have anomaly detection software that monitors credit card transactions for red flags. For example, if you hand your credit card to a gas station attendant in Boston at noon, and then a card present purchase is made from a tiny village in Romania one hour later, a red flag is raised. Common sense says you can’t possibly get from Boston to Romania in one hour. The software knows this.

Victims of account takeover only wind up paying the fraudulent charges if they don’t detect and report the crime within 60 days. A 6o day window covers two billing cycles, which should be enough for most account-conscious consumers who keep an eye on their spending. During that time, you are covered by a “zero liability policy,” which was invented by credit card companies to reduce fears of online fraud. Under this policy, the cardholder may be responsible for up to $50.00 in charges, but most banks extend the coverage to charges under $50.00. After 60 days, though, you are out of luck. So pay attention to your statements. As long as you do, account takeover should not hurt you financially.

But new account fraud is another story entirely – one that can and will hurt you if you don’t protect yourself. You may not be held financially responsible for the charges themselves, but you will pay in time, and time is money. In some cases you may pay lawyers or private investigators, or you may need to take time off from work, depending on how dire your credit situation becomes. Identity theft victims have been denied credit due to the unpaid debts in their names, and have missed opportunities to purchase homes as a result.

Protecting yourself from account takeover is relatively easy. Simply pay attention to your statements every month and refute unauthorized charges immediately. I check my charges online once every two weeks. If I’m traveling extensively, especially out of the country, I let the credit card company know ahead of time, so they won’t shut down my card while I’m on the road.

Protecting yourself from new account fraud requires more effort. You can attempt to protect your own identity, by getting yourself a credit freeze, or setting up your own fraud alerts. There are pros and cons to each.

Robert Siciliano Identity Theft Speaker discussing identity theft hackers

TJX Identity Theft Costs Another 10 million, Protect Yourself from WarDriving

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Robert Siciliano Identity Theft Expert

Most people are familiar with the TJX data breach, in which 45 million credit card numbers were stolen. TJX recently agreed to pay $9.75 million to 41 states to settle an investigation of the massive data breach. According to some reports, TJX has spent up to $256 million attempting to fix the problem that led to the breach.

It’s been said repeatedly that the criminal hackers responsible for the breach were sitting in a car outside a store when they stumbled across a vulnerable, unprotected wireless network using a laptop, a telescope antenna, and an 802.11 wireless LAN adapter. This process is called “Wardriving.”

WiFi is everywhere. Whether you travel for business or simply need Internet access while out and about, your options are plentiful. You can sign on at airports, hotels, coffee shops, fast food restaurants, and now, airplanes. What are your risk factors when accessing wireless? There are plenty. WiFi wasn’t born to be secure. It was born to be convenient. As more sensitive data has been wirelessly transmitted over the years, the need for security has evolved. Today, with criminal hackers as sophisticated as they ever have been, wireless communications are at an even higher risk.

When setting up a wireless router, there are two different security techniques you can use. WiFi Protected Access is a certification program that was created in response to several serious weaknesses researchers had found in the previous system, Wired Equivalent Privacy. Wired Equivalent Privacy was introduced in 1997 and is the original form of wireless network security. Wireless networks broadcast messages using radio and are thus more susceptible to eavesdropping than wired networks.

It’s one thing to access your own wireless connection from your home or office. It entirely another story when accessing someone else’s unprotected network. Setting up a secure WiFi connection will protect the data on your network, for the most part, but if you’re on someone else’s network, secured or unsecured, your data is at risk. Anyone using an open network risks exposing their data. There are many ways to see who’s connected on a wireless connection, and gain access to their data.

There are a few things you should do to protect yourself while using wireless. Be smart about what kind of data you transmit on a public wireless connection. There’s no need to make critical transactions while sipping that macchiato.

Don’t store critical data on a device used outside the secure network. I have a laptop and an iPhone. If they are hacked, there’s nothing on either device that would compromise me.

Install Hotspot Shield. A free ad supported program, Hotspot Shield protects your entire web surfing session by securing your connection, whether you’re at home or in public, using wired or wireless Internet. Hotspot Shield does this by ensuring that all web transactions are secured through HTTPS. They also offer an iPhone application. There are fee based programs, including Publicvpn.com and HotSpotVPN, which can create a secure “tunnel” between a computer and the site’s server.

Turn off WiFi and blue tooth on your laptop or cell phone when you’re not using them. An unattended device emitting wireless signals is very appealing to a criminal hacker.

Beware of free WiFi connections. Anywhere you see a broadcast for “Free WiFi,” consider it a red flag. It’s likely that free WiFi is meant to act as bait.

Beware of evil twins. These are connections that appear legitimate but are actually traps set to snare anyone who connects.

Keep your antivirus and operating system updated. Make sure your anti-virus is automatically updated and your operating systems critical security patches are up to date.

Invest in Intelius Identity Protect. Because when all else fails you’ll have someone watching your back. Includes a Free Credit Report, SSN monitoring, Credit & Debit Card monitoring, Bank Account monitoring, Email fraud alerts, Public Records Monitoring, Customizable “Watch List”, $25,000 in ID theft insurance, Junk Mail OptOut and Credit Card Offer OptOut.

Robert Siciliano identity theft speaker discussing criminal wireless hack

Insider Identity Theft Poses Major Threats

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Robert Siciliano Identity Theft Expert

A Boston woman has been indicted for allegedly stealing at least 34 identities, which she was able to access from her workplace, a medical cost-management firm.

“This was an extensive scheme in which the defendant used her access to the victims’ personal identifying information as a means to steal their identities, obtain credit cards in their names without their knowledge, and then use those credit cards to make purchases for her own personal gain,” said the local District Attorney. “The defendant had access to a large database of health care professionals that contained their personal information.”

State police learned of the fraud when a physician discovered that a credit card had been set up in her name and sent to a P.O. Box in Lowell, Massachusetts. Further investigation by postal inspectors revealed that other cards had also been sent to this P.O. Box. If convicted, she could face up to 75 years in state prison for 15 counts of grand larceny, 100 years for 20 counts of credit card fraud, 55 years for 22 counts of identity theft, and 20 years in for being a “common and notorious thief.”

As much as 70% of all identity theft is committed by someone with inside access to organizations such as corporations, banks or government agencies, or simply someone who has an existing relationship with the victim. People with access to sensitive personal data are most likely to commit identity theft. For many, it’s just too easy not to.

An identity thief begins by acquiring a target’s personal identifying information: name, Social Security number, birth date and address, in that order. If the thief has regular access to a database, he can simply copy and paste the information into an online credit application, or hand write the information on a paper credit card application.

Many credit applications request current and previous addresses. So the thief fills out the victim’s current address as “previous” and plugs in a new address, usually a P.O. Box or the thief’s own address, where the new credit card will be sent. I’m amazed that a lender or credit card company can be careless enough to send a new credit card to a relatively anonymous P.O. Box. The lender just checks the victim’s credit and, since everything matches, no red flags pop up. The card is issued and the fun begins.

Once the thief receives the new card, he or she activates it from a throwaway cell phone. The next step is to either use the card to withdraw as much cash as possible from an ATM, or max it out with charges and then resell the stolen goods through classified ads or online auctions. If the thief is suffering from a drug addiction, it can be impossible to stop this cycle, because stealing identities goes hand in hand with addictive behavior. It’s like gambling. Thieves get a high or a rush when they feel they’re beating the system.

In the case of the Boston woman mentioned above, most people’s first response would be a determination that her employer should have done more to protect the data. There are numerous technologies that monitor, manage, control and restrict who has access to sensitive information. Today, these technologies are being deployed more often than ever before, due to various regulatory issues. However, regardless of what technologies are deployed, all you need to open a file cabinet is a key, if the cabinet is even locked in the first place. So how do you protect yourself when someone has full access to all your information?

1. Get a credit freeze. Go online now and search “credit freeze” or “security freeze” and go to consumersunion.org and follow the steps for the state you live in. This is an absolutely necessary tool to secure your credit. In most cases it prevents new accounts from being opened in your name.
2. Invest in Intelius Identity Protect. While not all forms of identity theft can be prevented, you can effectively manage your personal identifying information by knowing what’s buzzing out there in regards to YOU.

Includes;
Personal Identity Profile – Find out if you’re at risk for identity theft with a detailed report of your identity information, including a current credit report, address history, aliases, and more.

24/7 Identity Monitoring and Alerts – Prevent identity theft with automatic monitoring that scans billions of public records daily and alerts you to suspicious activity.

Identity Recovery Assistance – Let professionals help you recover your identity if you ever become a victim of identity theft.

Robert Siciliano Identity Theft Speaker discussing identity theft

Identity Theft Scammers Targeting Online Classifieds

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Robert Siciliano identity theft expert

Throughout the past week or so, scammers from Nigeria, Belgium and the UK have been coming after me in full force, via Craigslist. Unfortunately, the popular online classifieds website has become a launchpad for criminal activity. Everything from online affinity or advance fee scams to baby killers and the Craigslist killer have hampered the website’s reputation.

I use Craigslist to find renters for an apartment that I own. Last year, scammers copied my advertisement verbatim, except for the contact information, which they replaced with their own, and the price, which they reduced by half. The scammer, who claimed to be the property owner, informed potential renters that he was in Austria, and instructed them to drive by the apartment, and to send him a deposit check if they liked the look of the place. Fortunately, I happened to be present when a couple came by, per the scammer’s instructions. We discovered the ruse and contacted Craigslist. The fake ads continued popping up, but after numerous emails to Craigslist, they were all removed.

Last week I posted a new ad, and within minutes, I received the following email:

Subject: RENTAL INQUIRY!!hope to hear from you soon

Hello Robert,

Let me know if the room/apt you advertise on craigslist.com is still available and let me know if you can accept certified cashier check as mode of payment..And the last price for the space.

I’m presently in Belgium.I will be coming immediately the place is vacant for me to move in.But the issue is that because of the distance i wont be able to come to see the place.Meanwhile let me tell you a ill about myself..I don’t smoke and I don’t have boyfriend.Am Sarah Smith and my nick name is SERA and am 26years old i lost my dad some years back when i was young so my mom had to remarry so she married to Mr Scott Michael who is my step dad now..He has been the one who has been taking care of me all this while i believe he is a God sent to me cux i have never regretted moment with him..Things i like are as follows reading,swimming and chatting with people around me and also make them happy..I have always been thinking of how i will affect peoples life positively by making donations to the less privileges cus when i looked at my pass when i lost my dad from the story my mom told me..I noticed it is not easy for people that as no parent.Well i hope when we meet in person you will know more about me..Meanwhile my step dad will need the followings to make payment to you ASAP..

1.Your name and surname.
2.Address in full with the zip code..
3.I will need your phone number

I wait to have this information from you so that my step dad can make payment for the rental fee and security deposit in advance … I Await to hear from you….

Hope to hear from you pretty soon.

Thanks, SARAH

It’s easy to dissect this scam. The person who sent this email has two goals. First, the scammer wants to build a relationship with his or her mark. He or she provides a (horribly written) story in an attempt to establish trust. The victim is then more likely to fall for the scam, following the scammer’s instructions and conducting the necessary financial transactions. Many victims are foolish enough to provide account numbers or other personal identitifying information. Second, the scammer is setting up an affinity, or advance fee scam. In such a con, the scammer mails you a check. You deposit this check in your bank account, and it temporarily clears. In that limited window of time, the scammer will request that you return some or all of the money. He may claim to have changed his mind about renting or buying from you, or that he accidently made the original check out for more than the agreed upon sum. So you wire the money back. Within a day or two, the bank calls to let you know that the original check was counterfeit. So you’ve lost the money you wired to the scammer.

How can you protect yourself from scams like this, or other scams that take advantage of online classified ads? Use common sense, be smart, and pay attention. If you do that, you won’t fall for these types of cons.

When we were young, our parents told us not to talk to strangers. Strangers are not yet part of our trusted circle. So don’t trust them! There’s no benefit to paranoia, but being a little guarded can prevent you from stumbling into a vulnerable situation.  Since predators use online classifieds to lure unsuspecting victims, you should find out as much as possible about strangers who contact you. Use Google or iSearch.com to investigate names and email addresses.

Whenever possible, deal locally. People who cannot meet you in your town are more likely to be scammers. And even when you do meet in person, you should be wary.

Never engage in online transactions involving credit cards, cashier’s checks, money orders, personal checks, Western Union, MoneyGram or cash, that require you to send money to a stranger in response to money they have sent you. This is an advance fee scam.

Be smart. Don’t disclose your financial information, including account or Social Security numbers, for any reason. Scammers will say anything in order to get this information.

Prevent check fraud. When sending checks in the mail, you want to prevent “check washing,” which occurs when they recipient alters the name of the payee and increases the dollar amount, draining your checking account. Something as simple and inexpensive as a select uni-ball pen can help. These pens contain specially formulated gel ink (trademarked Uni-Super Ink™) that is absorbed into the paper’s fibers and can never be washed out.

Secure your PC. Make sure your PC is protected with McAfee anti-virus software and all your critical security patches in your operating system are up to date.

Protect your identity. You can’t prevent all forms of identity theft. However you can significantly reduce your risk by making a small investment in your personal security by investing in Intelius Identity Protect or considering the options described in this blog post.

Robert Siciliano identity theft speaker discussing advanced fee scams

Check Fraud Identity Theft is Rising

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Robert Siciliano Identity Theft Expert

As opening new lines of credit becomes more difficult, identity thieves are gravitating toward check fraud.

Check fraud is a billion dollar problem. As predicted by the Identity Theft Resource Center, check fraud, which accounted for 12% of financial crimes in 2007, increased to 17% in 2008. According to the American Bankers Association Deposit Account Fraud Survey Report, $969 million were stolen via check fraud in 2006, up from a reported $677 million in 2003. Of the $969 million dollars lost to check fraud, 38% was stolen through return deposit scams, 27% was stolen using cloned checks, 28% was stolen using counterfeit checks,  and 7% was stolen by altering or washing checks.

In an article in The New York Post, a brazen ring of thieves enlisted crooked bank tellers to run a check fraud scheme that was brought down when the crooks made the mistake of forging checks from a NYPD account. Two criminal hacker ringleaders organized the counterfeit scam, using 950 “soldiers,” or “mules,” to deposit and cash counterfeit checks, netting them millions of dollars. Three bank tellers were involved, stealing and selling customer profiles which included names, Social Security numbers, and account numbers. Insider identity theft of this kind accounts for up to 70% of all instances of identity theft.

Check fraud victims include banks, businesses and consumers themselves. Our current system for cashing checks is somewhat flawed. Checks can be cashed and merchandise can be purchased even when there is no money in the checking account.

I presented a program on motivation and self-improvement at a women’s prison in Massachusetts a few years back. I requested a little background on the women I was speaking to, just because I watch too many movies and I wanted to know if there was any possibility I’d get shanked. The case worker informed me that about 80% of the women were incarcerated for check fraud and shoplifting. It seems that when some people get a checkbook, they consider it an opportunity to print money.

There are numerous forms of check fraud:

Forged signatures are the easiest form of check fraud. These are legitimate checks with a forged signature. This can occur when a checkbook is lost or stolen, or when a home or business is burglarized. An individual who is invited into your home or business can rip a single check from your checkbook and pay themselves as much as they like. Banks don’t often verify signatures until a problem arises that requires them to assign liability.

Forged endorsements generally occur when someone steals a check and cashes or deposits it. There’s really nothing anyone can do to protect themselves from this, aside from guarding their checks and going over their bank statements carefully.

Counterfeit checks can be created by anyone with a desktop scanner and printer. They simply create a check and make it out to themselves. In order to prevent your checks from being counterfeited, make sure you shred all canceled checks before throwing them away, and be sure to lock up any checks in your home or office. Consider a locked mailbox so nobody can access your bank statements. You should also seriously consider using online banking exclusively, and discontinuing paper statements.

Check kiting or check floating usually involves two bank accounts, where money is transferred back and forth, so that they appear to contain a balance which can then be withdrawn. A check is deposited in one account, then cash is withdrawn despite the lack of sufficient funds to cover the check. In this case, it’s generally the bank or whoever cashed the check that gets burnt, unless they are able to go after the person who used their own account.

Check washing involves altering a legitimate check, changing the name of the payee and often increasing the amount. This is the sneakiest form of check fraud. When checks or tax-related documents are stolen, either from the mail or by other means, the ink can be erased using common household chemicals such as nail polish remover. This allows the thieves to endorse checks to themselves. In this case, something as simple and inexpensive as a select uni-ball pen can help. Select uni-ball pens contain specially formulated gel ink (trademarked Uni-Super Ink™) that is absorbed into the paper’s fibers and can never be washed out. The pen costs two bucks and is available at any office supply store.

If you write a check to pay a bill and then put it in your mailbox for the postal carrier to deliver, you put yourself at a higher risk for check fraud. Thieves see that red flag up and go phishing for checks. I suggest using a uni-ball pen and taking checks directly to the post office, or dropping them in a big blue mailbox.

If you plan to do any online banking, which millions do, make sure your PC is protected with McAfee anti-virus software and all your critical security patches in your operating system are up to date.

Robert Siciliano identity theft speaker discussing identity fraud and security

Requests For Social Security Numbers Leads to Identity Theft

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Robert Siciliano Identity Theft Expert

A patient at a Washington state medical clinic was asked for his Social Security number numerous times. Many of us have endured this familiar process. Considering the recent buzz about identity theft, this patient became concerned about releasing his own sensitive personal data, and requested that the facility remove his Social Security number from their records. The clinic refused, the patient put up a stink, and was ultimately ejected from the facility. The clinic considered his request unreasonable, and a violation of their rules and regulations. So, who’s right and who’s wrong in this scenario?

One Saturday afternoon, years ago, my spouse and I went to a major chain that rents videos. Without naming them, let’s just say they rent some block buster movies. The account was under my wife’s name, but she didn’t have her card with her that day. Upon checkout, the pimply faced 17-year-old clerk said, “No problem,” and asked for her Social Security number, which appeared on the screen in front of him. I freaked out and was ejected from the store. So, who’s right and who’s wrong?

In both cases, the customer is wrong. That may not be the answer you were expecting. I was wrong and the patient was wrong.

In general, routine information is collected for all hospital patients, including the patient’s name, address, date of birth, Social Security number, gender and other specific information that helps them verify the individual’s identity, as well as insurance enrollment and coverage data. And due to federally mandated laws like HIPAA, they are careful to maintain confidentiality of all patient information in their systems.

Corporations such as banks, credit card companies, automobile dealers, retailers and even video rental stores who grant credit in any form are going to ask for your name, address, date of birth, Social Security number and other specific information that helps them verify your identity and do a quick credit check to determine their risk level in granting you credit.

The Social Security Administration says, “Show your card to your employer when you start a job so your records are correct. Provide your Social Security number to your financial institution(s) for tax reporting purposes. Keep your card and any other document that shows your Social Security number on it in a safe place. DO NOT routinely carry your card or other documents that display your number.” But beyond that they have no advice and frankly, no authority.

Over the past fifty years, the Social Security number has become our de facto national ID. While originally developed and required for Social Security benefits, “functionality creep” occurred. Functionality creep occurs when an item, process, or procedure designed for a specific purpose ends up serving another purpose, which it was never intended to perform.

Here we are decades later, and the Social Security number is the key to the kingdom. Anyone who accesses your number can impersonate you in a hospital or bank. So what do you do when asked for your Social Security number? Many people are refusing to give it out and quickly discovering that this creates a number of hurdles they have to overcome in order to obtain services. Most are often denied that service, and from what I gather, there is nothing illegal about any entity refusing service. Most organizations stipulate access to this data in their “Terms of Service” that you must sign in order to do business with them. They acquire this data in order to protect themselves. By making a concerted effort to verify the identities of their customers, they establish a degree of accountability. Otherwise, anyone could pose as anyone else without consequence.

So where does this leave us? I have previously discussed “Identity Proofing,” and how flawed our identification systems are, and how we might be able to tighten up the system. But we have a long way to go before we are all securely and effectively identified. So, in the meantime, we have to play with the cards we are dealt in order to participate in society and partake in the various services it offers. So, for the time being, you’re going to have to continue giving up your Social Security number.

I give up mine often. I don’t like it, but I do things to protect myself, or at least reduce my vulnerability:

How to protect yourself;

  • You can refuse to give your Social Security number out. This may lead to a denial of service or a request that you, the customer, jump through a series of inconvenient hoops in order to be granted services. When faced with either option, most people throw their arms in the air and give out their Social Security number.
  • You can invest in identity theft protection.
  • You can attempt to protect your own identity, by getting yourself a credit freeze, or setting up your own fraud alerts. You can use Google news alerts to sweep the net and take precautions to prevent social media identity theft.
  • Protect your PC. Regardless of what others do with your Social Security number, you still have to protect the data you have immediate control over. Make sure to invest in Internet security software.

Robert Siciliano, identity theft speaker, discusses the ubiquitous use of Social Security numbers.

What have you done in the past when asked for your SSN? Did you refuse? What happened?

Identity Theft Ring Pickpockets Caught by Feds

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Identity Theft Expert Robert Siciliano

If there were a “criminal hall of fame,” with an award bestowed on the “coolest” criminal, it would have to be a pickpocket. Pickpockets are sneaky, devilish creatures who function exactly one degree below the radar.

Pickpockets whisper through society, undetected and undeterred. They are subtle and brazen at the same time. They are  like a bed bugs, crawling on you and injecting a numbing venom that prevents you from detecting their bite until it’s much to late. They aren’t violent like a drug crazed mugger or confrontational like a stick up robber. They have much more gumption than any criminal hacker because they don’t hide under the anonymity of the Internet.

One second is all a pickpocket needs. A brief diversion, a quick move, and before you can take a breath, your wallet is gone.

Pickpocketing is one of the oldest criminal professions, and is still very prevalent in Europe. Their target? Clueless Americans. Americans just aren’t as aware of pickpockets, since it isn’t as prevalent here.

One victim’s story: “My wife and I were at a Paris Metro station where the loudspeakers were blaring, ‘WARNING. THERE ARE PICKPOCKETS PRESENT AT THIS STATION.’ We got on the crowded subway. A woman stayed half on and half off, blocking the door. At the same time, another woman was bumping against me, indicating that she needed to get off. She got past me and she and her friend exited the train, allowing the door to close. As she did, I realized that my cash (about $120) was gone from my pocket. As we pulled away, I watched the two women at the station, smiling and waving at me.”

Pickpockets’ greatest advantage is the fact that most people don’t believe it can happen to them. Including me.

Years ago, I met this cat named Gene Turner at a convention. A great guy who has the skills of a real pickpocket, but uses his abilities to inform, educate and entertain people. I told him to get Pickpocket.com, which he did. I should get a slice of that action! Real nice guy, very personable. He introduced himself to me by – without me knowing – taking my watch off my left wrist. Then asked me what time it was. I looked at my left wrist, no watch. He pointed to my right arm, where he re-fastened it. Freaked me out.

Gene says, “Personally, I get ‘caught’ maybe once out of a thousand times when I’m lifting a watch. And usually it’s either a really difficult watch or I’m taking it from the same person for the third or fourth time. I have always said a good pickpocket could pick me clean and I would never feel it. Even the best multi-tasker can be distracted, and it only takes a split second of distraction to become a victim. I have lifted watches from and put watches on many magicians, security people and yes, even other pickpockets, without their knowledge.”

Wired reports that pickpockets have upped the ante: “Feds Swoop In on Nationwide Pickpocket, I.D. Theft Ring.” The suspects, using a novel and high-tech strategy, allegedly stole the identities and bank account information from victims nationwide through pickpocketing and other means. The ring allegedly traveled around the country to crowded events, targeting sports fans in particular. Often, they worked in teams, in which one person distracts the victim and the other lifts the victim’s wallet.

How to protect yourself:

1. Be wary of someone yelling, “There’s a pickpocket in the crowd.”

Gene says, “I use this ploy a lot in my show. When people find out that I can pick pockets, the men check for their wallets and the women will check for their jewelry in the order of value – most expensive first. Their actions clue me as to exactly where the wallets and valuable jewelry are located.”

A man in a business suit has four pants pockets and six to eight pockets in the jacket. His wallet, cash and credit cards could be in any one of ten or more pockets. Pickpockets don’t usually have time to search all ten, but if they see you check your pocket when you read the sign, they now know the exact location. If you think there are pickpockets around or you see a sign, don’t be obvious about checking for your wallet or valuables.

2. Don’t display money or valuables in public.

Flashing your money will get you more attention than you want. Pickpockets will notice where you stash the cash and one bump later, you’ll be left with an empty pocket.

3. Be aware of your surroundings.

Especially in crowded places, bumps, commotions, and aggressive people are the typical distractions pickpockets use. Sometimes a person will fall down, drop something or appear to be ill, and we rush in to help. That’s great and I recommend it, but it may be a diversion. If you’re helping a stranger, make sure someone you trust is watching your valuables. Sidewalks, malls, bus terminals, airports, train stations, in any type of crowd it is extremely important to be aware of your surroundings. Pickpockets are counting on you paying attention to everything except for your wallet or purse.

4. Don’t carry valuables in a backpack or fanny pack.

Anyone can reach into a backpack without you seeing or feeling. Fanny packs, if worn, should only be worn in front. Keep in mind that that won’t prevent a thief from undoing it or slashing the belt and getting away with it. If you do wear a fanny pack, make sure the buckle is near the pouch in front, so a pickpocket would have a more difficult time getting to the latch without your knowledge. It is not uncommon for a pickpocket to use a razor blade to slice through a bag and reach in.

5. Thin out your wallet.

Ultimately, they may still get your wallet. And when they do, you need to be prepared to respond to the fallout. The best protection is to not carry anything of value. There is no need to carry documents containing Social Security numbers, passwords, account numbers, birth certificates or anything that could lead to new account fraud. I carry a drivers license, credit card and a Costco card. Think of it this way: if your wallet were lost or stolen, would you feel like throwing up? If so, you have too much stuff in there.

6. Make copies.

For those of you that have to carry lots of stuff for various reasons, please make a photocopy, front and back, of every document in your wallet. Keep those photocopies in a secure place. If your wallet goes missing, you will have everything you need to close the existing cards and get new ones. Plus, it doesn’t hurt as much when you can see a copy of the missing cards.

7. Use anti-check washing pens.

Wallets often contain checkbooks. Check fraud is a billion dollar problem. Check washing occurs when criminals use nail polish remover to scrub out the payee and dollar amount, and rewrite checks to themselves for increased  amounts. With a uni-ball anti-check washing gel pen, you can prevent your checks from being washed.

8. Protect your identity
Invest in intelius identity theft protection and prevention services. Even if your wallet is squeaky clean, your data may be found in your banks dumpster or be hacked. Which is why you also must protect your computer by having the latest McAfee anti-virus and spyware protection.

Robert Siciliano Identity Theft Speaker discussing identity theft ring busted

Social Media Identity Theft Hits MLB Coach On Twitter

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Identity Theft Expert Robert Siciliano

The scourge of identity theft knows no boundaries. It can happen to anyone: rich, poor, good credit, bad credit. Victims include children, the elderly, celebrities and politicians, even the dead. Identity theft may include new account fraud, account takeover, criminal identity theft, business identity theft and medical identity theft. Most of these result in financial loss.

One form of identity theft that is particularly damaging to the victim’s reputation is social media identity theft. Social media identity thieves have various motivations. The most damaging type of social media identity theft occurs when someone poses as you in order to disrupt your life. This disruption can take on many forms. They may harass and stalk you or your contacts, or they may steal your online identity for financial gain.

In the case of St. Louis Cardinals manager Tony La Russa, someone created a Twitter account in his name. La Russa is suing Twitter, claiming the impostor Twitter page damaged his reputation and caused emotional distress. The lawsuit includes a screen shot of three tweets. One, posted on April 19, read, “Lost 2 out of 3, but we made it out of Chicago without one drunk driving incident or dead pitcher.” Apparently, La Russa has had a drunk driving arrest and two Cardinals pitchers have died since 2002. One pitcher died of a heart attack, the other in a drunk driving accident.

There is no limit to the damage someone can do by using your name and picture in order to impersonate you online. In Milwaukee, Wisconsin, an 18 year old student was accused of posing as a girl on Facebook, tricking at least 31 male classmates into sending him naked photos of themselves, and then blackmailing some of these young men for sex acts.

Social media websites were created with the intention of bringing people together in a positive way, but we are beginning to see these sites being used in very sinister ways. The root of the problem is the fact that social media sites are all based on the honor system, with the assumption that people are honestly setting up accounts in their own names. There are few checks and balances in the world of social media, which means that you need to adopt a strategy from yet another form of predator to protect yourself.

There are hundreds or even thousands of social media sites, including Facebook, MySpace, Twitter and YouTube. Even your local newspaper’s website has a place for user comments, and most people would prefer to register their own names before someone else has done so on their behalf.

I have obtained over 200 user names pertaining to my given name in order to mitigate social media identity theft. This may sound obsessive, but the two examples given above are all the proof anyone needs to clamp down on social media. I’m on everything from Affluence.org to Zooomr.com. Some I use, others just have my profile and a link back to my website. I should also mention that there are some hazards involved in such a mission. You may experience a spike in spam, as I did, so I suggest creating an alternate email address. Furthermore, some websites make you join various groups that you don’t have much control over. I’m now a member of some masochistic fetish group of the opposite sex. Not exactly what I signed up for. So be careful.

The goal is to obtain your real first and last name without periods, underscores, hyphens, abbreviations or extra numbers or letters.

These tips bear repeating:

  1. Register your full name and those of your spouse and kids on the most trafficked social media sites, blogs, domains or web based email accounts. If your name is already gone, include your middle initial, a period or a hyphen. It’s up to you to decide whether or not to plug in your picture and basic bio, but consider leaving out your age or birthday.
  2. Set up a free Google Alerts for your name and get an email every time your name pops up online.
  3. Set up a free StepRep account for your name. StepRep is an online reputation manager that does a better job than Google Alerts does of fetching your name on the web.
  4. Consider dropping $65 on Knowem.com. This is an online portal that goes out and registers your name at what they consider the top 120 social media sites. Their top 120 is debatable, but a great start. The user experience with Knowem is relatively painless. There is still labor involved in setting things up and with some of the 120. And no matter what you do, you will still find it difficult to complete the registration with all 120 sites. Some of the social media sites just aren’t agreeable. This can save you lots of time, but is only one part of solving the social media identity theft problem.
  5. Start doing things online to boost your online reputation. Blogging is best. You want Google to bring your given name to the top of search in its best light, so when anyone is searching for you they see good things. This is a combination of online reputation management and search engine optimization for your brand: YOU.
  6. If you ever stumble upon someone using your likeness in the social media, be very persistent in contacting the site’s administrators. They too have reputations to manage and if they see someone using your photo or likeness they would be smart to delete the stolen profile.
  7. Or do nothing and don’t worry about it. But when some other John Doe does something stupid or uses your name in a disparaging way or for identity theft, and people assume that it’s you, remember that I told you so.
  8. Despite all the work you may do to protect yourself, you still need identity theft protection and Internet security software.

Robert Siciliano, identity theft speaker, discusses social media privacy.