Criminal Hackers Clean Out Bank Accounts Using Spear Phishing

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Robert Siciliano Identity Theft Expert

It wasn’t long ago that most phishing emails were from a supposed Nigerian General Matumbi Mabumboo Watumboo. And you and I were flattered that we were the chosen ones to help the general transfer 35 million out of the country, because the Nigerian government was a bunch of jerks and wouldn’t let him keep the inheritance his wife had inherited from her deceased uncle Bamboo.

Phishing continues to become more sophisticated, more effective, and more prevalent. According to a recent study, a 52% increase in phishing scams occurred in July alone. Computerworld reports that basic phishing emails successfully led to corporate bank accounts being completely drained. Criminal hackers waited until Pennsylvania schools administrators were on vacation, then used simple  money transfers to liquidate over $440,000 between December 29 and January 2.

Much of the phishing that occurs today is “spear phishing,” in which the spammers concentrate on a localized target, generally an individual with control over a company’s checkbook. This insidious type of phishing occurs when a recipient clicks a link, either in the body of an email or on the spoofed website linked in the email, and a download begins. That download is almost always a virus with a remote control component , which gives the phisher full access to the user’s data, including user names and passwords, credit card and bank account details, and Social Security numbers. The malicious software can attach itself to the victim’s web browser, where it waits for the victim to log into a bank site before launching. When the victim does log into his or her bank account, the software sets up new payees and transfers money to the criminal hacker.

In the school hack, the software added 42 people to its payroll during Christmas break and quickly began paying them. The issuing bank received 74 transfer requests during the four day period.

When consumers’ bank accounts are emptied, federal regulations limit their liability to $50, as long as the victim reports the theft within a set time frame. But things are a lot more complicated for corporations and other entities. Whether or not the victim is responsible for the missing cash varies from bank to bank.

Protect your yourself.

This is an easy fix, rule #1 – don’t click on links in an email if you aren’t 100 percent sure of its legitimacy. Whenever I receive an electronic statement from a bank or credit card company I always go to my “favorites” menu or type in the address manually to get to the entities website to check my statement. I’m only 99.9% sure its legit, so I just take the extra step to go to my favorites.

1. Get a credit freeze. Go online now and search “credit freeze” or “security freeze” and go to consumersunion.org and follow the steps for the state you live in. This is an absolutely necessary tool to secure your credit. In most cases it prevents new accounts from being opened in your name. This makes the SSN useless to the thief.

2. Invest in Intelius Identity Theft Protection. While not all forms of identity theft can be prevented, you can effectively manage your personal identifying information by knowing what’s buzzing out there in regards to YOU.

3. Make sure your McAfee anti-virus is up to date and set to run automatically.

4. Update your web browser to the latest version. An out of date web browser is often riddled with holes worms can crawl through.

5. Check your bank statements often, online, at least once a week.

Robert Siciliano Identity Theft Speaker discusses phishing

Debit Cards at Risk for Identity Theft

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Robert Siciliano Identity Theft Expert

There are 437,000,000 debit cards in circulation, and their use is on the rise. Criminal hackers are paying attention. Credit cards offer some measure of protection, but when a debit card is compromised, the stolen money is taken directly from the victim’s bank account.

Federal laws limit cardholder liability to $50.00 in the case of credit card fraud, as long as the cardholder disputes the charge within 60 days. Debit card fraud victims must notify the bank within two days in order to maintain this $50.00 limit. After that, the maximum liability jumps to $500.00. And if a victim doesn’t discover or report the fraud until after 60 days have passed, the liability could be the entire card balance, for a debit or credit card. Once your debit card is compromised, you might not find out until a check bounces or the card is declined. And once you do recover the funds, the thief can just start all over again, unless you cancel the account altogether.

There are a few known scams that can make you vulnerable to debit card fraud.

There’s the bait and switch. When making a purchase online, you may be prompted to make an additional purchase that appears to be a one time fee, but is actually an ongoing monthly debit that is nearly impossible to cancel. That’s when canceling your card is the only way out. While this isn’t technically criminal hacking, it is very slimy marketing. The best way to protect yourself from this one is to always read the fine print before making an online purchase. Just be smart.

Unless you have been living in a cave, you’ve probably received a phishing email at some point. Criminal hackers, assisted by teams of psychologists and sociologists, are designing and selling phishing kits to one another. They know what makes you tick and they know what will convince you to click on a link. These people are professionals. There used to be a day when phish emails contained obvious misspellings and but now they are organized and sophisticated. And as more people go paperless and get their bank statements online, it is becoming more common for criminals to take advantage of that process, sending emails that appear to be statement notifications. If you think an email might be phishing, delete it immediately. And don’t click on links in emails. Either manually type the link into the address bar, or use your bookmarks menu.

According the the Secret Service, Skimming is one of the financial industry’s fastest growing crimes. The ATM Industry Association reports over one billion dollars in annual global losses from credit card fraud and electronic crime associated with ATMs. A skimmer is a hardware device that a thief places on the face of an ATM, which matches the machine itself. It’s almost impossible for a civilian to notice the difference unless the skimmer is of poor quality, or the civilian has a unique eye for security. Often, the thieves will mount a small pinhole camera somewhere near the ATM, perhaps in a brochure holder, to record the victim’s PIN. Gas pumps are equally vulnerable to this scam. Pay very close attention during ATM and gas pump transactions. If something seems wrong, it is wrong. Look for double stick tape, removable features on the face of the ATM, a card sticking inside the reader, or additional mirrors or brochure holders that could contain a small camera.

1. Prevent new account fraud.  Get a credit freeze. Go to ConsumersUnion.org and follow the steps for your particular state. This is an absolutely necessary tool to secure your credit. In most cases, it prevents new accounts from being opened in your name. This makes your Social Security number useless to a potential identity thief.

2. Invest in Intelius Identity Theft Protection and Prevention. While not all forms of identity theft can be prevented, you can effectively manage your personal identifying information by knowing what’s buzzing out there in regards to YOU.

Robert Siciliano Identity Theft Speaker discussing ATM skimming on Fox News Here and credit card fraud on CNBC Here

XX

Spying is Alive and Well…and Leads to Identity Theft

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Robert Siciliano Identity Theft Expert

Most people assume that corporate espionage is just James Bond stuff. However, according to USA Today, even small and medium businesses are at risk. Spying has been going on since the beginning of time, and it’s alive and well today. In most cases, spying starts because a person or entity needs or wants information that is otherwise kept confidential or private from prying eyes.

Most people have probably spied at some point in their lives. Maybe as children, rifling through siblings’ or parents’ closets and drawers. Or as teenagers, spying on a boyfriend or girlfriend in an attempt to determine why a first relationship wasn’t working out. Or as parents, hoping to protect children from themselves. Hopefully this type of behavior subsides as we grow older and learn to trust others. But some people find serious reasons to spy as adults. This behavior can eventually culminate in stalking, which is, of course, illegal and can end in tragedy.

There are plenty of tools to facilitate spying. There are more ways of gathering intelligence than ever before. An online search for “spy shop” or “spy store” turns up a vast collection of small wireless cameras, listening devices, software, and hardware that can help the customer collect enough data on their target to do some damage, or uncover sensitive information.

Spyware is commercially available software that can track keystrokes, emails, and instant messages. In the wrong hands, it can be quite damaging. Keycatchers are hardware devices that can be installed in the back of a PC in order to record raw data.

It is necessary to monitor childrens’ Internet use, but an open dialogue is equally important. If a person has suspicions about his or her spouse, that’s an entirely different scenario, requiring a different set of rules. Be aware that if you spy or cheat on a loved one, you ought to be prepared for the consequences.

Protecting yourself and your business from this type of spying is difficult, but possible. Always keep in mind that those on the “inside,” such as friends, family members, employees, or people who have special access and could potentially be paid off, like a cleaning person or a security guard, can access sensitive data.

  1. Make sure that there are no mysterious hardware devices attached to your computer.
  2. Sweep your home for audio recording devices. You can either hire someone to do this, or do an online search for a tool that will help you.
  3. Password protect the administrator account on your computer, to prevent unauthorized software installation.
  4. Run a spyware removal program.
  5. Never leave file cabinets unlocked, or paper work lying around.
  6. Shed any document that may contain sensitive data before throwing it out.
  7. Lock down your wireless connections, since they are often the path of least resistance.
  8. Don’t disclose too much personal information on social networks, since that makes it easy for people to spy on you.
  9. Know that identity thieves have access to all these tools as well, so protect yourself. Get a credit freeze. Go to ConsumersUnion.org and follow the steps for your particular state. This is an absolutely necessary tool to secure your credit. In most cases, it prevents new accounts from being opened in your name. This makes your Social Security number useless to a potential identity thief.
  10. And invest in Intelius identity theft protection and prevention. Not all forms of identity theft protection can be prevented, but identity theft protection services can dramatically reduce your risk.

Includes;
Personal Identity Profile – Find out if you’re at risk for identity theft with a detailed report of your identity information, including a current credit report, address history, aliases, and more.

24/7 Identity Monitoring and Alerts – Prevent identity theft with automatic monitoring that scans billions of public records daily and alerts you to suspicious activity.

Identity Recovery Assistance – Let professionals help you recover your identity if you ever become a victim of identity theft.

Robert Siciliano, identity theft speaker, discusses mobile phone stalking and spying on The Tyra Banks Show

Child Identity Theft Victims

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Robert Siciliano Identity Theft Expert

Jason Truxel was denied a mortgage because of bad credit. He had no idea that his credit scores were low, so he pulled his credit reports. He discovered a tremendous amount of debt, and accounts he had never opened. One such account showed that a credit card had been opened in his name when he was 13 years old. Jason found out the hard way that he was a victim of child identity theft. When Jason was a child, his father was convicted of credit card fraud. So he went to his father’s house and found a stack of credit cards with his name on them in a dresser drawer. When confronted, Jason’s dad said that Jason would never be able to prove anything. That’s a bad dad, if I’ve ever heard of one.

Diamond Daye is 11 years old. He’s going through the same problem. Except his mother is the identity thief. She’s 31, and owes thousands in rent and cell phone and cable bills.

Child identity theft is a growing problem. The Federal Trade Commission estimates that there are 500,000 new victims every year. The culprits are often parents, since they have direct access to their kids’ personal information. Irresponsible parents who have screwed up their own credit apply for credit in their childrens’ names, once they discover how easy it is. All a parent needs is a child’s Social Security number, and the fun begins. Creditors often fail to verify the applicant’s age, and simply accepts the application. Children rarely discover that they are victims of identity theft until they are adults, and are denied credit or employment because of their negative credit history. Sometimes the custodial parent discovers that his or her ex committed identity theft when the bill collector notices begin to arrive.

There’s not much a person can do to prevent child identity theft, other than regularly requesting fraud alerts and ensuring the credit hasn’t been issued under your child’s name.

What you should do to protect yourself and your children:

Protecting yourself from new account fraud requires a credit freeze, or setting up your own fraud alerts and in your childs’ name too. This provides an extra layer of protection. In most cases it prevents the opening of new credit.

Consider making an investment in Intelius Identity Theft Protection and Prevention. Because when all else fails you’ll have someone watching your back. Includes a Free Credit Report, SSN monitoring, Credit & Debit Card monitoring, Bank Account monitoring, Email fraud alerts, Public Records Monitoring, Customizable “Watch List”, $25,000 in ID theft insurance, Junk Mail OptOut and Credit Card Offer OptOut.

Robert Siciliano Identity Theft Speaker discussing availability of Social Security numbers on Fox News

A ‘Whac-A-Mole’ Approach to Preventing Identity Theft

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Robert Siciliano Identity Theft Expert

Computerworld illustrates the current state of information security by citing a childhood arcade game: “If you’ve ever played the silly, maddening game known as “Whac-A-Mole,” you know what futility feels like. As you smack one mole with the mallet, up pops another one. Their speed and number escalates as you flail away, trying to keep up. At some point, you realize there’s no hope of winning.” That’s why I hated that game. I was attracted to it at first, because, like Barney Rubbles’ son Bam Bam, I liked hitting stuff with blunt instruments. But that only takes you so far. To win, you need skill and precision.

In today’s world of cyber security and identity theft prevention, it isn’t enough to chase the next mole and whack it with another patch, or shred your own data and hope that someone doesn’t hack your cell phone company. You need to understand the problem and proactively implement a solution.

In the late 90’s and early 2000’s, hackers hacked for challenge, fun, and fame. It made them popular among other hackers. Soon after, consumers began spending more time online. They used their PCs to shop, bank, and manage personal affairs. Now, hackers aren’t just wreaking havoc, deleting files, or making IT administrators miserable, they’re also stealing proprietary data. Now, the real game is illegal financial gain. Hackers’ motivations have changed, which means that you need to change your perceptions of what a computer is, and how to operate it. It’s no longer something to just play Solitaire, or a play where you socialize with friends. Now, it’s a cash register to a hacker. It’s a bank. And it should be treated and respected like a vault.

  1. Run Windows Update, or it may also be labeled “Microsoft Update,” on your PC. If you have Windows XP, you want “Service Pack 3” installed. You can also go to “Control Panel” and then “Security Center” and turn on automatic updates, so Microsoft will install the latest security upgrades automatically. If you have Vista, the process is similar, but you want “Service Pack 1.”
  2. Install antivirus software. Most PCs come bundled with software that runs for free for up to a year. Once it expires, you need to renew the license. If you don’t, every day that your software isn’t updated provides more opportunity for criminal hackers to turn your PC into a zombie that sends viruses to other PCs or sends spam shilling Viagra.
  3. Install anti-spyware software. Most antivirus providers define spyware as a virus now. However, it’s still best to run a spyware removal program once a month or so, to ensure that your PC is rid of software that could allow a criminal hacker to remotely monitor your data, keystrokes, and the websites you visit.
  4. Use Firefox. Internet Explorer is clunky, and the most frequently hacked software that exists. Mozilla’s Firefox is more secure.
  5. Secure your wireless. If you’re running an unsecured wireless connection at your home or office, anyone can jump on the network and access your files from up to 500 feet away. Your router should have instructions on how to set up WEP or WPA security. WPA is better. If this is a foreign language to you, you should either hire someone, or ask your 15 year old for help.
  6. Install a firewall. Microsoft’s operating system comes with a built-in firewall, but it isn’t especially secure. Go with a third party firewall that comes prepackaged with antivirus software.
  7. Get a credit freeze. Go to ConsumersUnion.org and follow the steps for your particular state. This is an absolutely necessary tool to secure your credit. In most cases, it prevents new accounts from being opened in your name. This makes your Social Security number useless to a potential identity thief.
  8. Invest in Intelius Identity Theft Protection and Prevention. While not all forms of identity theft can be prevented, you can effectively manage your personal identifying information by knowing what’s buzzing out there in regards to YOU.

Includes;

Personal Identity Profile – Find out if you’re at risk for identity theft with a detailed report of your identity information, including a current credit report, address history, aliases, and more.

24/7 Identity Monitoring and Alerts – Prevent identity theft with automatic monitoring that scans billions of public records daily and alerts you to suspicious activity.

Identity Recovery Assistance – Let professionals help you recover your identity if you ever become a victim of identity theft.

Robert Siciliano, identity theft speaker, discusses criminal hackers targeting wireless devices on Fox News.

Social Media Privacy and Personal Security Issues

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Robert Siciliano Identity Theft Expert

Privacy issues and identity theft in social media are a growing concern. Most people who post their personal information about themselves do not recognize the potential consequences of their actions, or maybe they simply don’t care if their entire life is an open book.

Ask yourself, should the director of the United States Central Intelligence Agency, which is responsible for providing national security intelligence to senior U.S. policymakers, including the President, and who manages the operations, personnel, and budget of the CIA, have a Facebook page? Should his wife? Sir John Sawers is the incoming head of MI6, essentially the British equivalent of the CIA. His wife posted sensitive personal information to her Facebook page, including the address of the couple’s London apartment and the locations of their children and Sir John’s parents. She also posted family photos that included her half-brother, who was an associate and researcher for a historian who has been convicted of Holocaust denial. Her Facebook profile was left open to anyone in the London network.

Patrick Mercer, Conservative chairman of the Commons counter-terrorism subcommittee, has pointed out that these types of Facebook postings leave Sir John Sawers open to criticism and potentially, blackmail. “We can’t have the head of MI6 being compromised by having personal details of his life being posted on Facebook,” Mercer told The Times. “As a long-serving diplomat and ambassador, his family have been involved in his line of business for decades. I would have hoped they would have been much more sensitive to potential security compromises like this.”

Would it be okay for U.S. CIA director Leon Panetta or his wife to post their addresses, vacation photos, childrens’ names and other personal data on Facebook? No! Is it okay for you to do it? You say, “Well, I’m not the director of the CIA.” While you may not be a high profile target, you can still be a target on some level, and the more intelligence you make available to potential attackers or criminal hackers, the easier you make it for them to harm you. Nobody ever considers themselves a target until it’s too late. I’m not a paranoid freak, I’m a grounded, down-to-earth, conscious being with an awareness of what’s going on out there. And when I see you post information that someone sinister could use against you, I worry.

If you use social media and regularly update your status or profile with pictures, video, or information about your whereabouts or daily routines, please keep the following advice in mind:

  1. Before you post anything online, think about what a hacker, stalker, employer, or potential employer could do with that data. Could an ex, who’s fighting for custody, use the data against you in court?
  2. Don’t give away specifics. Don’t post your address, date of birth, kids’ names, pets’ names, phone numbers, or any account numbers or financial information of any kind. You really shouldn’t even post childrens’ photos online.
  3. Do not tell the world you are going on vacation! Or if you’re just going to dinner or the beach and won’t be at your house for several hours, why would you let potential burglars know that you’re away?
  4. If you’re a “partier” and like to imbibe, informing the world that you just smoked a joint is not only one of the worst things you could do for your career, it also makes all your friends guilty by association. And don’t announce that you’re hungover, because after the age of 23, you ought to know better.
  5. Before posting pictures or videos, consider what a criminal or potential employer might see. Could they be used against you in any way?
  6. If you let your kids use social media, you must monitor every aspect of their Internet activities. Pick up McAfee’s Family Protection software and take control of your childrens’ Internet use.
  7. Take advantage of privacy settings and lock down your profile, so that only those who you approve can view everything.
  8. Get a credit freeze. Go to ConsumersUnion.org and follow the steps for your particular state. This is an absolutely necessary tool to secure your credit. In most cases, it prevents new accounts from being opened in your name. This makes your Social Security number useless to a potential identity thief.
  9. Invest in Intelius identity theft protection and prevention. Not all forms of identity theft protection can be prevented, but identity theft protection services can dramatically reduce your risk.

Social media is less than six years old. This is a brand new medium, and we are just now beginning to recognize its potential consequences. Something as harmless as a picture of a baby in a tub could be traded online by pedophiles. The world is changing. Be aware of your social media use, and be smart about it.

Robert Siciliano, identity theft speaker, discusses social media on Fox.

Identity Theft Credit Card Security

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Robert Siciliano Identity Theft Expert

Credit card fraud comes in two different flavors: account takeover and new account fraud. Account takeover occurs when the identity thief gains access to your credit or debit card number through criminal hacking, dumpster diving, ATM skimming, or perhaps you simply hand it over when paying at a store or restaurant. Technically, account takeover is the most prevalent form of identity theft. I’ve always viewed it as simple credit card fraud, rather than “identity theft” in its truest sense.

New account fraud, as it relates to credit cards, occurs when someone gains access to your personal identifying information, including your name, address and, most importantly, your Social Security number. With this data, a thief can open a new account and have the card sent to a different address. This is true identity theft. Once the identity thief receives the new card, he or she maxes it out and doesn’t pay the bill. Over time, the creditors track down the victim, blame him or her for the unpaid bills, and demand the owed funds. New account fraud destroys the victim’s credit and is a mess to clean up.

Victims of account takeover are likely to discover the fraud in numerous ways. They may notice suspicious charges on a credit card statement, or the credit card company may notice charges that seem unusual in the context of the victim’s established spending habits. Credit card companies have anomaly detection software that monitors credit card transactions for red flags. For example, if you hand your credit card to a gas station attendant in Boston at noon, and then a card present purchase is made from a tiny village in Romania one hour later, a red flag is raised. Common sense says you can’t possibly get from Boston to Romania in one hour. The software knows this.

Victims of account takeover only wind up paying the fraudulent charges if they don’t detect and report the crime within 60 days. A 6o day window covers two billing cycles, which should be enough for most account-conscious consumers who keep an eye on their spending. During that time, you are covered by a “zero liability policy,” which was invented by credit card companies to reduce fears of online fraud. Under this policy, the cardholder may be responsible for up to $50.00 in charges, but most banks extend the coverage to charges under $50.00. After 60 days, though, you are out of luck. So pay attention to your statements. As long as you do, account takeover should not hurt you financially.

But new account fraud is another story entirely – one that can and will hurt you if you don’t protect yourself. You may not be held financially responsible for the charges themselves, but you will pay in time, and time is money. In some cases you may pay lawyers or private investigators, or you may need to take time off from work, depending on how dire your credit situation becomes. Identity theft victims have been denied credit due to the unpaid debts in their names, and have missed opportunities to purchase homes as a result.

Protecting yourself from account takeover is relatively easy. Simply pay attention to your statements every month and refute unauthorized charges immediately. I check my charges online once every two weeks. If I’m traveling extensively, especially out of the country, I let the credit card company know ahead of time, so they won’t shut down my card while I’m on the road.

Protecting yourself from new account fraud requires more effort. You can attempt to protect your own identity, by getting yourself a credit freeze, or setting up your own fraud alerts. There are pros and cons to each.

Robert Siciliano Identity Theft Speaker discussing identity theft hackers

mCrime; Hacking Mobile Phones for Identity Theft

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Robert Siciliano Identity Theft Expert

History indicates that we are at the forefront of an era in which criminal hackers develop tools and techniques to steal your money using your own cell phone.

Fifteen years ago, cell phones were so bulky and cumbersome, they had to be carried in bags or briefcases. Then they became chunky, heavy bricks. Calls dropped every other minute. Clearly, cell phones have evolved since then. Today’s cell phone is a lot more than a phone. It’s a computer, one that rivals many desktops and laptops being manufactured today. A cell phone can pretty much do everything a PC can do, including online shopping, banking, and merchant credit card processing.

The personal computer started out slow and stodgy, and was mainly used for things like word processing and solitaire. Today, PCs are fast, multimedia machines, capable of performing amazing tasks.

There are consequences to the rapid evolution of these technologies.

A decade ago, during the slow, dial up era, hackers (and, in the beginning, phreakers) hacked for fun and fame. Many wreaked havoc, causing problems that crippled major networks. And they did it without today’s sophisticated technology.

Meanwhile, the dot-com boom and bust occurred. Then, as e-commerce picked up speed, high speed and broadband connections made it easier to shop and bank online, quickly and efficiently. Around 2003, social networking was born, in the form of online dating services and Friendster. PCs became integral to our fiscal and social lives. We funneled all our personal and financial information onto our computers, and spent more and more of our time on the Internet. And the speed of technology began to drastically outpace the speed of security. Seeing an opportunity, hackers began hacking for profit, rather than fun and fame.

Now, iPhones and other smart phones have become revolutionary computers themselves. For the next generation, the phone is replacing the PC. AT&T recently announced that they’ll be upping the speed of the latest version of their 3G network, doubling download speeds. It has been reported that the next iPhone will have 32 gigabytes. That’s more hard drive than my three year old laptop.

So naturally, criminal hackers are considering the possibilities offered by cell phones today, just as they were looking at computers five years ago.

Two things have changed the game: the speed and advancement of technology and spyware. Spyware was created as a legitimate technology for PCs. Spyware tracks and records social network activities, online searches, chats, instant messages, emails sent and received, websites visited, keystrokes typed and programs launched. It can be the equivalent of digital surveillance, revealing every stroke of the user’s mouse and keyboard. Parents can use spyware to monitor their young children’s surfing habits and employers can make sure their employees are working, as opposed to surfing for porn all day.

Criminal hackers created a cocktail of viruses and spyware, which allows for the infection and duplication of a virus that gives the criminal total, remote access to the user’s data. This same technology is being introduced to cell phones as “snoopware.” Legitimate uses for snoopware on phones do exist: silently recording caller information, seeing GPS positions, monitoring kids’ and employees’ mobile web and text messaging activities. Criminal hackers have taken the snoopware and spyware technology even further. Major technology companies agree that almost any cell phone can be hacked into and remotely controlled. Malicious software can be sent to the intended victim disguised as a picture or audio clip, and when the victim clicks on it, malware is installed.

One virus, called “Red Browser,” was created specifically to infect mobile phones using Java. It can be installed directly on a phone, should physical access be obtained, or this malicious software can be disguised as a harmless download. Bluetooth infared is also a point of vulnerability. Once installed, the Red Browser virus allows the hacker to remotely control the phone and its features, such as the camera and microphone.

While this may sound improbable, I’ve consulted and appeared on television (Tyra Banks and Fox) with an entire family that seems to have been victimized by every aspect of snoopware. The Kuykendalls, of Tacoma, Washington, found that several of their phones had been hijacked in order to spy on them. They say the hacker was able to turn a compromised phone on and off, use the phone’s camera to take pictures, and use the speakerphone as a bug. Ever since the program featuring the Kuykendalls’ story aired and continues to repeat, I’ve received dozens of emails from people around the world who have experienced the same thing. Many of these people seem totally overwhelmed by what has happened to them, and some are beginning to suffer financial losses.

If history is any indication of the future, mobile phones, just like computers, will soon be regularly hacked for financial gain. Prepare for mCrime in the form of credit card fraud, identity theft and data breaches.

Some Internet security software providers are beginning to offer software specifically for mobile phones. In the meantime, identity theft protection services are one line of defense against the latest cybercrime techniques.

Robert Siciliano, identity theft speaker, discusses hacked cell phones.

Data Breaches; LexisNexis – FAA Hacked, Botnets Grow, Hackers Hold Data Ransom

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Identity Theft Expert

What a week. Just when it starts to get boring, criminal hackers put on a spectacular show.

Criminal hackers continue to step up to the plate. Security professionals are fighting, and sometimes losing, the battle. Here’s one week’s worth of hacks:

Lexis Nexis, which owns ChoicePoint, an information broker I recently blogged about that was hacked in 2005, was just hacked again this week. On Friday, LexisNexis Group notified more than 32,000 people that their information may have been stolen and used in a credit card scam that involved stealing names, birth dates and Social Security numbers to set up fake credit card accounts. The cybercriminals broke into USPS mailboxes of businesses that contained LexisNexis database information, according to a breach notification letter sent by LexisNexis to its customers. The U.S. Postal Inspection Service is investigating the matter. (Check your credit reports and examine        your credit card statements carefully!)

CNET reports that hackers broke into FAA air traffic control systems, too. The hackers compromised an FAA public-facing computer and used it to gain access to personally identifiable information, such as Social Security numbers, for 48,000 current and former FAA employees. In a House Oversight and Government Reform Subcommittee testimony, it was stated, “FAA computer systems were hacked and, as the FAA increases its dependence on modern IP-based networks, the risk of the intentional disruption of commercial air traffic has increased.”

Computerworld reports that a hacker has threatened to expose health data and is demanding $10 million. Good for him, bad for the Virginia Department of Health Professions. The alleged ransom note posted on the Virginia DHP Prescription Monitoring Program site claimed that the hacker had backed up and encrypted  more than 8 million patient records and 35 million prescriptions and then deleted the original data. “Unfortunately for Virginia, their backups seem to have gone missing, too. Uh oh,” posted the hacker. Holding data hostage is nothing new, but it is      becoming increasingly common.

The Register reports that bot-herders have taken control of 12 million new IP addresses in the first quarter of 2009, a 50% increase since the last quarter of 2008, according to an Internet security report from McAfee. The infamous Conficker superworm has occupied all the headlines, and makes a big contribution to the overall figure of compromised Windows PCs, but other strains of malware collectively make a big contribution to this number. McAfee’s Threat Report notes that the US is home to 18% of botnet-infected computers.

While you can’t do much about others being irresponsible with your data, you can protect your identity, to a degree. Consider investing in identity theft protection and always keep your Internet security software updated.

Robert Siciliano, identity theft speaker, discusses Ransomware.

P2P on Your PC Equals Identity Theft

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Robert Siciliano Identity Theft Speaker

Peer to peer file sharing is a great technology used to share data over peer networks.  It’s also great software to get hacked.

The House Committee on Oversight and Government Reform is responding to reports that peer to peer file sharing allows Internet users to access other P2P users’ most important files, including bank records, tax files, health records, and passwords. This is the same P2P software that allows users to download pirated music, movies and software.

What’s interesting is that they didn’t already realize this was going on. Most of the committee members probably have kids, and their own home PCs probably have P2P software installed.

An academic from Dartmouth College found that he was able to obtain tens of thousands of medical files using P2P software. In my own research, I have uncovered tax returns, student loan applications, credit reports and Social Security numbers. I’ve found family rosters which include usernames, passwords and Social Security numbers for entire family. I’ve found Christmas lists, love letters, private photos and videos (naughty ones, too) and just about anything else that can be saved as a digital file.

Installing P2P software allows anyone, including criminal hackers, to access your data. This can result in data breaches, credit card fraud and identity theft. This is the easiest and, frankly, the most fun kind of hacking. I’ve seen reports of numerous government agencies, drug companies, mortgage brokers and others discovering P2P software on their networks after personal data was leaked.

Blueprints for President Obama’s private helicopters were recently compromised because a Maryland-based defense contractor’s P2P software had leaked them to the wild, wild web.

The House Committee on Oversight and Government Reform sent letters to the Attorney General and FTC Chairman, asking what the Department of Justice is doing to prevent the illegal use of P2P. Which is kind of ridiculous, because it’s not illegal to use P2P programs. Even if it were made illegal, P2P file sharing is a wild animal that can’t be tamed.

The letter also asks what the government is doing to protect its citizens. Okay. I’ve sat with both the FTC and the DoJ. These are not dumb people. I‘ve been very impressed by how smart they are. They know what they are doing and they see the major issues we face. But they are not in a position to prevent an Internet user from installing a free, widely accessible software, and subsequently being stupid when setting it up and unintentionally sharing their C-drive with the world. No government intervention can prevent this. The House Committee on Oversight and Government Reform should focus more on educating the public about the use of P2P file sharing.

Politicians are most likely being lobbied and funded by the recording and motion picture industries to put pressure on the providers of such software. Letters and government noise will not do anything to stop file sharing. While there have been plenty of witch hunts leading to prosecutorial victories, the public will always be vulnerable. It is up to us, as individuals, to protect ourselves.

  • Don’t install P2P software on your computer.
  • If you aren’t sure whether a family member or employee has installed P2P software, check to see whether anything unfamiliar has been installed. A look at your “All Programs Menu” will show nearly every program on your computer. If you find an unfamiliar program, do an online search to see what it is you’ve found.
  • Set administrative privileges to prevent the installation of new software without your knowledge.
  • If you must use P2P software, be sure that you don’t share your hard drive’s data. When you install and configure the software, don’t let the P2P program select data for you.

Robert Siciliano Identity Theft Speaker video hacking P2P getting lots of fun data.