How to Digitally Secure The Remote Teleworker

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If you employ remote workers, your IT staff has a unique challenge keeping your organization safe. Fortunately, using a combination of best practices for cybersecurity, user awareness campaigns, and a strong policy will help to keep data safe.

New advances in mobile technology and networking have given remote workforces a boost, and while policies for most remote workers generally depend on manager or company preferences, most businesses must accommodate a mobile workforce on some level…and here’s where the challenge lies.

Things such as emails, vulnerable software programs and work documents are all tools that cybercriminals can use to infiltrate your company’s network. These remote workers, no matter how convenient they might be, are the weak link in any company’s security plan. Cybercriminals know this, which is why they often focus on these workers. So, what do you do to find a balance between the convenience of remote workers and the importance of network security? Here are eight way that you can secure your remote workforce:

  1. Use Cloud-Based Storage – One way to make your remote workers safer is to use cloud services that use two factor authentication. These often have a higher level of encryption, so any data that your workforce uses is not only accessible, but also protected.
  2. Encrypt Devices When You Can – When giving mobile devices, including laptops, to your remove workforce, make sure that the hard drives are encrypted to protect the data on the machine. However, not all security programs will work with devices that are encrypted, so make sure that you double check all the tech specs before loading them up.
  3. Set Up Automatic Updates – You can also take the steps to automate any software updates, which means as soon as an update is released, your remote workforce will get the software on their devices. This can also be done via Mobile Device Management software.
  4. Use Best Practices for Passwords – You should also make sure that you are implementing good practices with passwords. You should, for instance, safeguard against stolen or lost devices by requiring that all employees use strong, complex passwords. You should also request that your team puts a password on their phones and laptops, since these items are easily stolen.
  5. Create Secure Network Connections – Also, ensure that your remote employees are connecting to your network by using a VPN connection. Encourage your IT staff to only allow your remote workers to connect to the VPN if their system is set up and patched correctly. Also, make sure that they are not connecting if their security software is not updated.
  6. Increase Awareness – Instead of attempting to restrict personal use of the internet, you should instead encourage education about internet use. Create and enact a cybersecurity policy, ensuring that it covers concepts such as phishing, scams, and social engineering tactics.
  7. Use Encrypted Email Software – Checking business email offsite is quite common, even among those who work on-site. Thus, it is extremely important to use a secure program for email.
  8. Use an Endpoint Security Program – Finally, if you haven’t already, implement an endpoint security program. These programs can be remotely launched and managed from one location. This software should also include components to keep unpatched programs, safe.

Yes, remote workers can be a challenge for your IT staff to manage, but when you use a strong policy, good practices in response to cybersecurity, and a comprehensive campaign for user awareness, you and your staff can keep all of your data safe.

Robert Siciliano personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Consumers Have Given Up on Security

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According to a recent study, online security for most people is too bothersome. The US National Institute of Standards and Technology published the study, which shows that most people who use the internet have just given up and don’t follow the advice given to them about online security.

The result of this is that consumers are engaging in risky online behavior, and according to one survey participant, if “something happens, it is going to happen” and “it is not the end of the world.”

This is concerning to many, including security experts and survey authors. During this survey, approximately 40 people were interviewed in order to understand how those without a technical background feel about computer security. Though this isn’t a total significant sample size, it is a surprising look at how people feel about the information that experts are giving them. Each interview ran from 45 minutes to an hour, and the goal of the researchers was to find out where the average person stands on online security.

The authors of the report were surprised by the resignation of the interviewees during the survey. Essentially, they saw that people just can’t keep up with security changes. The survey participants, overall, believe that online security is too complex, and these people don’t see the benefits of making any efforts.

Some of the people who took the survey seemed to be under the impression that they didn’t have any information that a hacker would want. For example, one person claimed that they don’t work in a government agency and they don’t send sensitive information over email, so if a hacker wants to take their blueberry muffin recipe, they can go ahead and take it.

What’s interesting is what the study’s authors found when comparing those who had experienced identity theft with those who hadn’t. Those who have had an incident with the theft of their identity were much more focused on their online security.

To help the survey participants better understand their risks and to change their minds about internet security, study authors advise that those involved in technology and security must work diligently to help the people using the internet understand the dangers of lax security. They also must work to make it easy for internet users to do the best they can when keeping their accounts safe. It’s important for people who use the internet to make it a habit to remain more secure.

Robert Siciliano personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Oh No, iOS Hacked by NSO

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Recently, says a report at wired.com, it’s been unveiled that the obscure Israel-based NSO Group has been selling spyware delivered to smartphones through vulnerabilities in Apple’s iOS operating system.

“Pegasus” spyware can put a surveillance out on nearly everything including keystrokes, e-mails, video feeds and phone calls. Apple says that the three vulnerabilities with this spyware (“Trident”) have been patched.

In short, NSO Group’s spyware has been reverse engineered for the first time—achieved by the security research firm Lookout, which discovered Pegasus. Also getting credit for the discovery is Citizen Lab.

  • Ahmed Mansoor, a well-known human rights activist with a history of being targeted by surveillance spyware, sent the security firms the suspicious SMS text messages he had received.
  • Mansoor’s mobile device was running iOS’s latest version when two phishing texts came in with links. He had refused to click them.
  • Instead he sent screenshots to Citizen Lab. The links led to a blank Safari browser page. The analysis then began.
  • The spyware was intended to jailbreak the phone.

Jailbreaking an iPhone means the user can bypass Apple’s plan and customize the experience. However, in the Pegasus case, remote hackers wanted this control.

Citizen Lab and Lookout took their analysis to Apple, who made the patches within 10 days. The recommendation is to regularly download the latest iOS versions to help protect the device from attacks. The latest iOS version will stop Pegasus. However, it’s possible for NSO to infiltrate other phone operating systems like Android with the spyware, says Citizen Lab and Lookout.

NSO Group has no website, and supposedly, earns $75 million a year, with governments as the typical clients, and may have up to 500 employees. It won’t be any surprise if a new and similar threat follows soon, as the NSO Group is quite advanced, with a solid software development organization.

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

How to erase Yourself from your Job

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You shouldn’t leave any digital trace of yourself after you leave a job. Hopefully, you’ll be leaving voluntarily and thus have the time to first make backups before you delete anything. This may seem easy, but you need to take inventory to make sure you get EVERYTHING.

3DNote: make sure that every suggestion below is allowed via a company’s internal policies.

An article at wired.com gives these recommendations:

  • Use a flash drive for smaller amounts of data.
  • An alternative is a personal account with Dropbox or Google Drive.
  • For more data use an external hard drive.
  • Don’t include company information in your backups.
  • Forward e-mails you want to save to your personal e-mail.
  • Delete all e-mail files, then close down your e-mail account.
  • Check USB slots.

Your Computer

  • Clear out your personal data if you don’t have authority to wipe the device.
  • Delete all your passwords, usernames, etc., that are stored in the computer.
  • Browsers like Chrome and Firefox will save passwords and tie them to Google ID or Firefox Sync. Don’t just close out of the browser; log out so that nobody sees your passwords. Do what you can to make the browser forget your passwords.
  • In Chrome is “Manage Saved Passwords” in the settings. Use this to delete passwords from any Google account you’ve used. Warning: Hopefully you don’t use the same password and username for workplace Chrome as you do for home, but if you do, deleting this information at workplace Chrome will also clip them at your home computer.
  • In Safari, go to “Preferences,” then “Passwords” and delete.
  • For Microsoft Edge, click the three dots in the upper right; go to “Settings” and then “View Advanced Settings.” Click “Manage Saved Passwords” and delete.
  • If you’re allowed to, wipe the computer.
  • The wired.com article recommends KillDisk and DP Wipe.

Your Phone

  • Wipe your mobile device that’s provided by the company, assuming you have permission.
  • If you don’t have permission, ask the IT team to do this. Just make sure you’re logged out of all applications.
  • Shut your company voicemail down—after you delete remaining messages.

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Thieves steal 30 Cars using Software

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Who needs a hanger to steal a car when you can use a laptop? Despite today’s vehicles having far more sophisticated security protection, thieves can still break in—like the two crooks who stole at least 30 Dodge and Jeep vehicles…with just a laptop computer.

11DIn Houston, video showed the pair in the act, though authorities are still working on piecing together just how the capers were pulled off.

One possibility is that a database contains codes that link key fobs to cars. Perhaps the thieves, who may be part of a ring, somehow got access to this database (one theory is that a crooked employee sold them the access), and from there, created key fobs based on vehicle ID numbers. VINs are visible on vehicles. Vehicles that are targeted for theft don’t “know” an authentic fob from a fraudulent one.

Again, this is all conjecture, but one thing’s for sure: The pair did not steal the vehicles the old-fashioned way.

Though today’s electronic security measures will stop the thief who lacks techy know-how and prefers the coat hanger and hotwire method, technology won’t stop smarter, more ingenious crooks who feel quite at home committing cyber based crimes.

With more and more criminals relying on the Internet of Things to commit all sorts of crimes, maybe the best security for a motor vehicle would indeed be one of the old-fashioned security features: install a kill switch.

Robert Siciliano, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Inside the Business E-mail Compromise Scam

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Trick e-mail = fraudulent wire transfer = hundreds of thousands to millions of dollars stolen.

emailThat’s what’s happening with business executives in select industries (e.g., chemical operations, manufacturing), says a report at threatpost.com, citing a finding from Dell SecureWorks.

The phishing e-mails are part of those Nigerian scams you’ve heard so much about, a business e-mail compromise scheme.

Security researchers have gotten a good glimpse into the inner workings of the BEC, thanks to one of the hackers, a key player, accidentally infesting his computer with the BEC malware.

The threatpost.com article explains that Joe Stewart of Dell’s Counter Threat Unit says that this hackster routinely uploads keystroke logs and screenshots to a server. This data includes many identities of the hacking group, and has been given to law enforcement for investigation. Stewart says that, thanks to the accidental infection, researchers have gained insight into the innards of their operation, such as viewing the group’s desktops.

What the hackers do is scour websites of specific industries for e-mail addresses. They construct e-mails, add malicious attachments, then send them along, hoping to get into a user’s account, which they then compromise. Their goal is monetary transactions between the target company and the hackers pose as a vendor which the company may already deal with.

The hacker/vendor replies with invoice and payment instructions, and the company is not aware that the recipient is the hacker. The hacker forwards the e-mail to the buyer who is tricked into wiring funds to the hacker. Though this group is not sophisticated, they’ve managed to come away with hundreds of thousands of dollars just from one company. Upon success the wired funds are directed to the hackers.

Overall, the scams have resulted in $3.1 billion lost, says the FBI. The article points out that the BEC scheme is not to be confused with the BES scams (business e-mail spoofing). The BEC operation doesn’t send spoofed e-mails; it uses malware or exploits to gain control of e-mail accounts.

Robert Siciliano personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Jihadis using easy to get Privacy Software

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Over the past two years, the media has tended to sensationalize jihadists’ rapid adoption and strategic use of social media. Despite perpetual news coverage on the issue, the public, by and large, continues to be relatively in the dark about the intricate ways in which many jihadists maintain robust yet secretive online presences.

To accomplish their goals — ranging from propaganda dissemination and recruitment to launching attacks — jihadists must skillfully leverage various digital technologies that are widely advertised and freely accessible online.

Just as smartphones and portable devices have transformed the way much of the world communicates and interacts, jihadists, too, have rapidly adopted and availed themselves of these technologies.

Their grasp of technology, which is quite savvy, yields one of the most frequently asked questions about the jihadists today: What is in their digital toolbox and how do they exploit these technologies to benefit their activities? This report explores these questions.

ISIS is no exception to the many entities out there, good and evil, who want a strong grasp on technical savvy, particularly software that can oppose surveillance. The Dark Web is abuzz with jihadist threads about how to beat surveillance systems. And they’re learning a lot, says a report from Flashpoint, a cybersecurity firm.

For instance, ISIS knows how to use Tor and Opera to scavenge the Web undetected. That’s just the beginning of their software knowledge. Jihadists also use:

In short, ISIS is very well keeping up with communications technology. Evil can be technologically savvy, too. Do not underestimate the technical prowess of jihadists, even though it seems as though some of them live rather primitively.

Robert Siciliano personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

What is the Signaling System No. 7 Network?

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The iPhone has a vulnerability called the Signaling System 7 (SS7) that allows crooks to hack into the device.

4WThis was demonstrated on a recent “60 Minutes” episode in which a U.S. congressman (with his permission) had his iPhone hacked by German cybersecurity experts. The white-hat hackers got his phone number and eavesdropped on the conversation.

Penetration of the flawed SS7 makes it possible to listen in on conversations, intercept texts and track the victim’s movements. The congressman subsequently called for an investigation into the vulnerability.

The vulnerability was initially unearthed in 2014 at a German hacking conference. This SS7 flaw is not just a U.S. phone carrier problem, either. Mobile device carriers around the world are affected by this as well. A global attack on this vulnerability is very much warranted.

The criminals who carry out these attacks have a strong preference for targets who are not the regular Joe or Jane, but people of political significance or who represent major organizations.

So regardless of how “important” you are, what can you do?

  • Your mobile device should be fully equipped with security software.
  • Make sure that this software is always updated. Do not ignore update alerts.
  • You should not rely on just a single layer of security, no matter how strong.
  • Also keep in mind that skilled hackers can figure out ways to circumvent a layer of security. The more layers that your iPhone has, the less likely a crook will be able to penetrate it.
  • Load up on the layers of protection, which include a passcode and biometrics such as a fingerprint scanner. Go for depth.

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

How to digitally detox on Vacation

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Many years ago when you were on vacation, before Facebook, Instagram and Twitter were invented (assuming you were an adult then), you had a great time, right? You weren’t “connected,” because there was no social media to be connected with.

2DIf today you can’t imagine being disconnected from social media while on vacation, ask yourself how this can be, if years ago, you never missed what had not yet been invented.

And what about constantly checking e-mail while on vacation? Or constantly perusing various websites with your mobile while at the beach?

Intel did a recent study:

  • 55% of Americans can’t disconnect while vacationing.
  • Two-thirds actually wanted to disconnect (detox), but less than half actually did so.
  • But when they did disconnect, 88% reported feeling okay about it and connecting better with travel mates.

Motivation to Detox

  • Know that cybercrooks are banking that vacationers do not disconnect.
  • Vacationers are especially vulnerable when they use public Wi-Fi, as cyberthieves can “snoop” on login entries and steal login information (such as to your bank, or get your credit card number when you online shop at the coffee house).
  • Can’t stay away from your e-mail when vacationing? Cybercrooks can gain access here, too.
  • Though installation of a virtual private network will prevent cyber snooping, it won’t prevent shoulder surfing, or thieves using high powered cameras to capture what you’re doing across the coffee house.
  • Of course, your devices should have security software that’s always updated.
  • Your devices should be password-protected as well.
  • Before embarking on your vacation (and not a few days before, but a few weeks before), practice disconnecting for 24 hours. If you must check your e-mail daily for business purposes, at least practice disconnecting from social media for 24, even 48 hours. Can you do it?
  • Can you stay off your mobile device while waiting at the dentist’s office or at the motor vehicle agency?
  • These “home” practice sessions can help you overcome withdrawal symptoms of not checking Twitter, Facebook or e-mail every 10 minutes.

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Predators use Emojis to target Kids

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Who’d ever think those silly little yellow circular faces and other such cyber symbols would become such a worldwide smash? I’m talking about emoticons, also known as emojis. Five years ago Apple put an emoji keyboard on its mobile devices. Six billion of these doggone things are sent every day.

12DBut a story at kdvr.com says this isn’t as innocent as it seems.

The story mentions Sheila Allison and her 12-year-old who regularly communicate via emojis. For instance, Allison’s job means she’s not home when her daughter is going to bed, so she sends emojis for zzzz’s, kisses and princess. (There’s an emoji for everything, and not all of them are faces; some are animals, fruits and other symbols.)

So expansive is the emoji language that a person may be considered fluent in it, knowing the hidden meanings of these icons.

Mike Harris hunts down pedophiles for a living, says the article. He’s fluent in emoji, knowing over 1,200 of the icons. He points out that one emoji may have three or four different meanings.

There’s even a Speak Emoji app that translates “emojiese.” The symbols can be used to bully and threaten. They can be used to communicate any number of messages, such as, “Got any crack?”

There are emojis with very concrete meanings, such as bomb, gun and knife symbols. Others are a bit more cryptic, though sending the emoji of a frog to someone you recently called “ugly” should have an obvious interpretation.

More Meanings

  • Dog (even cute) emoji = b–ch.
  • Pile of poop = sh*t.
  • Harris explains that the sequence of a running-man emoji and a bowling ball emoji means “I’m going to hit you.”
  • Guess what a scared face, knife and shower means.
  • Harris adds that a peach can mean erotic. So can raindrops.
  • Context is important; two people discussing the weather and sending raindrop emojis are meaning rain, nothing more.
  • Anyone whose head is in the gutter will use the banana emoji.
  • Meanings can be invented spur of the moment: sending the pig emoji to an overweight person or when discussing cops. An emoji of a shark (I’m sure there’s one) can refer to a lawyer.
  • But a very non-contextual emoji is footprints; this can mean beer.

Sorry, don’t shoot the messenger! Just giving all those over 30 a heads up!

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.