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Scareware Scam almost snags Victim

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Cybercriminals know that the best way to get their claws on the next victim is to appeal to their emotions, not logic.

4DThere’s lots of scary things in life, and one is learning that your computer has been infected with a virus. If this happens, you’re now vulnerable to spending money on getting rid of the malware. The tactic of scaring users is called scareware.

  • A pop up tells you “Warning! Your Computer Has Been Infected with Malware!”
  • The pop-up can be triggered by visiting an infected website or by making a bad click.
  • The pop-up can’t be closed out, or if it can, another appears.
  • Additional information in the pop-up lures you into clicking a link inside it, such as buy some downloadable security software that will destroy the virus.
  • Once the alleged security software is downloaded/installed, it crashes your computer—even if you already have a legitimate security software program in place.
  • You’re screwed at this point. (Hope you had all your data backed up before this happened!)

Here’s another way the scam can unfold, from someone who wrote to me:

“I was notified by a notice supposedly from Windows Security that my PC has been attacked.  They claim that all my PC ID numbers were stolen and that Russia had got about 8-12 other IDs.  They took control of my computer and said they scanned it to find this out. They claimed the only way that I could clear this problem was to have them clear it for $199.99 and security for 1year (sic) for $149.99.  They said the only way to accomplish this was by check.  They said it couldn’t be done by credit card because them (sic) numbers would be stolen too.  I refused to go along with that plan and closed them out.  

P.S. I checked my account and it is paid thru 6/2016.  How do I know if I get a notice from Windows that it is legit? 

All windows notifications come via Windows Update. That “pop-up” emanates via your notifications area on your taskbar and NOT a popup via your browser. What a mess.

Protect Yourself

  • Use security software only from a name-brand company.
  • Keep it updated.
  • See a pop-up? Close it out. Never click inside it—which you can’t do if you close it out immediately.
  • Exit the site you think triggered it.
  • Play it safe and run a scan using your legitimate security software.

Robert Siciliano is an identity theft expert to BestIDTheftCompanys.com discussing identity theft prevention.

What is scareware?

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When it comes to making us fall for their scams, cybercriminals have a number of tricks up their sleeves. One of these tricks is to scare us into thinking that our computers or smartphones have become infected with malware to get us to purchase a fake application. The programs and unethical advertising practices hackers use to frighten users into purchasing rogue applications are called scareware.

6DIn a typical scareware scam, you might see an alarming popup message while browsing the Web that says “Warning: Your computer is infected!” or “You have a virus!” You would typically see these messages if you accidentally clicked on a dangerous banner ad or link, or by visited a compromised website. The cybercriminals are hoping that you click on the link in the popup message to “run a free scan” and then purchase their phony antivirus software to get rid of the nonexistent problems.

Since these scams are based on fear mongering, you could see repeated popup warnings until you finally agree to download the rogue software that they say will fix the issue. But, instead of real antivirus software, you wind up downloading a malicious program. These programs can even disable the legitimate security software on your device, which can make scareware very difficult to remove.

These scams are one of the most persistent threats on the Internet today. They play on our fear of losing data, time, and money and leverage the urgency of popup messages and repeated warnings to get us to act.

Here’s some tips to protect you and your loved ones from scareware:

Only purchase security software from a reputable company via their official website or in a retail store, and keep your security software up-to-date.

Never click on a link in a popup—simply close the message by clicking on “X” in the upper corner and navigate away from the site that generated it.

If you are concerned that your device may be infected, run a scan using the security software you have installed on your device.

If you don’t already have security protection on all your devices, then try out McAfee LiveSafe™ service, which protects all your PCs Macs, tablets, and smartphones from online threats as well as safeguarding your data and identity.

Don’t let the bad guys scare you into taking actions that could do you and your devices harm. Stay safe online.

Robert Siciliano is an Online Security Expert to McAfee. He is the author of 99 Things You Wish You Knew Before Your Mobile was Hacked!  Disclosures.

7 Ways to Combat Scareware

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You may have seen this before, it goes like this: a pop-up pops and it looks like a window on
your PC. Next thing a scan begins. It often grabs a screenshot of your “My Computer” window
mimicking your PCs characteristics then tricking you into clicking on links. The scan tells you
that a virus has infected your PC. And for $49.95 you can download software that magically
appears just in time to save the day.

From that point on if you don’t download and install the software, your computer goes kooky
and pop-ups will invade you like bedbugs in New York City.

Web pages may be infected or built to distribute scareware. The goal is to trick you into clicking
on links and download their crappy software.

Information Week reports those behind a new fake antivirus software have added a new social engineering element — live support agents who will try to convince potential victims that their PCs are infected and that payment is the cure.

The rogue software comes equipped with a customer support link leading to a live session with the bad guy. Real scammers on the other end of chat have the ability to offer live remote access support instructed by support to click a link initiating remote access to their PC.  Once connected remotely, the scammer can potentially retrieve documents to steal your identity.

Another new twist on the scam involves a popup in the form of a browser with a warning that looks like what your browser may present to you when you visit a page that might have an expired security certificate, malware warning or be a potential phishing site. The page is usually red with a warning: “Visiting This Site May Harm Your Computer” then it provides you with a link, button or pop-up that gives you the option of downloading security software or to update your browsers security.

The software is sometimes known as “AntiVirus2010” “WinFixer,” “WinAntivirus,” “DriveCleaner,” “WinAntispyware,” “AntivirusXP” and “XP Antivirus 2010” or something like “Security Toolkit”. These are actually viruses or spyware that infect your PC, or just junk software that does nothing of value.

What makes the scam so believable is there is actual follow through of the purchasing of software that is supposed to protect you. There is a shopping cart, an order form, credit card processing and a download, just like any online software purchase.

Protect yourself:

#1 Use the most updated browser. Whether Internet Explorer 8, Chrome or Firefox, download the latest and greatest. At least download whatever security updates there are for your exiting browser.

#2 Usually by default, a pop-up blocker is turned on in new browsers. Keep it on. No pop-ups, no scareware.

#3 If you are using another browser and a pop-up –pops-up, shut down your browser. If the pop-up won’t let you shut it down, do a Ctrl-Alt-Delete and shut down the browser that way.

#4 Never click links in pop-ups.  If the pop-ups are out of your control, do a hard shutdown before you start clicking links.

#5 Persistence counts. Shutting off this pop-up is often difficult and any buttons you press within this pop-up could mean downloading the exact virus they warned you of.

#6 Employ the most recent versions of anti-virus and keep it set to automatically update your virus definitions.

#7 Never click on links in the body of a “WARNING” webpage that is suggesting to download updates for your browser or suggesting to download security software. Just hit the little red X in the upper right corner.

Robert Siciliano personal security expert to Home Security Source discussing home security and identity theft on TBS Movie and a Makeover. Disclosures.

Personal Security: Scareware Scares You In To Paying

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Robert Siciliano Identity Theft Expert

Makers of fake anti-virus software force people to buy ‘scareware’. If one could have a favorite scam, for me, it would be “scareware.” My reasoning is it’s one of the few scams that actually gets through to me. My computer’s defenses are pretty good, but I still see scareware. They’ve even taken my blog posts and used my name to launch scareware in Google News Alerts. I have some criminal hacker’s attention and he created scareware in honor of lil’ ole me!

Web pages may be infected or built to distribute scareware. The goal is to trick you into clicking on links. After landing on a page, pop-ups bombard you and warn you that your PC is infected with an Ebola- like virus and your PC will die a horrible death with fluids running from all ports if you don’t fix it immediately for $49.95.

Shutting off this pop-up is often difficult and any buttons you press within this pop-up could mean downloading the exact virus they warned you of. BRILLIANT!

Studies show that organized criminals are earning $10,000.00 a day from scareware! That’s approximately 200 people a day getting nabbed. Some “distributors” have been estimated to make as much as $5 million a year.

What makes the scam so believable is there is actual follow through of the purchasing of software that is supposed to protect you. There is a shopping cart, an order form, credit card processing and a download, just like any online software purchase.

The software is sometimes known as “AntiVirus2009” “WinFixer,” “WinAntivirus,” “DriveCleaner,” “WinAntispyware,” “AntivirusXP” and “XP Antivirus 2008.” These are actually viruses or spyyware that infect your PC, or just junk software that does nothing of value.

Scareware programs are a threat to your personal security and online safety. Luckily, this is an easy fix. The best way to prevent seeing a pop-up for scareware is using the latest Firefox browser. Firefox lets few, if any pop-ups through. No pop-ups, no scareware. If you are using another browser and a pop-up –pops-up, shut down your browser. If the pop-up won’t let you shut it down, do a Ctrl-Alt-Delete and shut down the browser that way.

Robert Siciliano personal security expert to Home Security Source discussing ransomware, a form of scareware on Fox Boston. Disclosures

Identity Theft Expert; Scareware Scares You Into Paying

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Robert Siciliano Identity Theft Expert

If one could have a favorite scam, for me it would be “scareware.” My reasoning for this is thats it’s one of the few scams that actually gets through to me. My defenses are pretty good, but I still see scareware. They’ve even taken my blog posts and used my name to launch scareware in Google News Alerts. I got some criminal hacker’s attention and he created scareware in honor of lil’ ole me!

Web pages may be infected or built to distribute scareware. The goal is to trick you into clicking on links. After landing on a page, pop-ups bombard you and warn that your PC is infected with an Ebola- like virus and your PC will die a horrible death with fluids running from all ports if you don’t fix it immediately for $49.95.

Shutting off this pop-up is often difficult and any buttons you press within this pop-up could mean downloading the exact virus they warned you of. BRILLIANT!

Criminals are even using Google Ads, and have posted ads on well known sites such as E-Harmony and Major League Baseball.

I’m online all day, every day and do a ton of research, which means I click lots of links, and see scareware often. If I wasn’t aware of IT security and what this ruse was about, I’d have been bilked of $49.95 long ago. Many people take the bait, more than you can imagine.

Studies show that organized criminals are earning $10,000.00 a day from scareware! That’s approximately 200 people a day getting nabbed. Some “distributors” have been estimated to make as much as $5 million a year.

What makes the scam so believable is there is actual follow through of the purchasing of software that is supposed to protect you. There is a shopping cart, an order form, credit card processing and a download, just like any online software purchase.

The software is sometimes known as “AntiVirus2009” “WinFixer,” “WinAntivirus,” “DriveCleaner,” “WinAntispyware,” “AntivirusXP” and “XP Antivirus 2008.” These are actually viruses or spyware that infect your PC, or just junk software that does nothing of value.

A report by the Anti-Phishing Working Group, released in March 2009, found 9,287 bogus anti-malware programs in circulation in December 2008 – a rise of 225% since January 2008. That’s simply because the scam works so well.

Teams of criminal hackers each have their own tasks and responsibilities. Team 1 creates pages loaded with scareware and works those pages into the search engines, while others infect legitimate websites. Team 2 creates the junky or spyware-ridden software you are scared into buying. Team 3 creates the infrastructure to process your credit card.

Protect yourself. Invest in anti-virus software, such asMcAfee. Make sure your browser has a pop-up blocker turned on, to avoid having to be “scared.” If you get a pop-up, you can close it by clicking the red X in the upper right corner, just don’t click on anything in the body of the pop-up. I suggest shutting down your entire browser, however, to be safe.

Make sure your PC is updated with critical security patches and most of all, be smart.

See Robert Siciliano, identity theft speaker, discuss Ransomeware, a form of scareware here.

I’m excited to work with uni-ball in 2009 in a partnership to help raise awareness about the growing threat of identity theft and provide tips for protecting yourself. Check out uniball-na.com for more information.