Craigslist ATM I bought Causes Industry Stir

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Robert Siciliano Identity Theft Expert

Apparently I raised a hackle or two. Seems my little stunt got the attention of industry insiders, and not all of them believe that I bought a used ATM on Craigslist, which turned out to contain thousands of credit card numbers. Well, it did actually happen, and despite what many say, that the ATM couldn’t have contained 16-digit credit and debit card numbers on it, it did.

The most intense resistance to my experiment came from one Boston cop who watched me plant this thing in Downtown Crossing. He crossed his arms, glared at me, and when I walked away from the ATM, asked what I was doing. When I told him, he yelled for the women who were already using my ATM to stop, then took down my information while screaming at me. He later told me that his main concern was the possibility that the ATM might have contained a bomb!

According to ATMmarketplace.com, the ATM industry is braced for a backlash in the face of security concerns. There should be a backlash. We definitely need some regulation as to who can or can’t buy an ATM. And according to Mike Lee, the chief executive of the ATM Industry Association, “while ATMIA does not condone the auctioning of ATMs, online or otherwise, the association has little control over how they are sold.”

Personally, I think that the association needs to start establishing some control, and throwing your hands up in the air is lame. Both eBay and Craigslist have prohibited certain items. Why can’t I buy an old credit card off eBay, but I can buy an ATM with thousands of credit and debit card numbers on it? I can’t buy a “traffic signal control device” off eBay either. Because someone recognized in the wrong hands, the device can wreak havoc.

James Phillips, director of North American sales for ATMGurus, a Triton company, says that “an ATM that has old software or one that retains card numbers does not provide enough information for the owner to compromise consumer accounts,” but that my experiment still “has the potential to be so damaging to the industry’s reputation.” First of all, a 16-digit number is enough to turn data into cash. Even without a PIN, the 16-digit number can be used to buy goods online, or encoded on a blank card to buy goods in a store. This is why Visa and MasterCard require new software to block out the numbers. Second, Jim, you’re right, this is damaging. So please, fix it, and don’t allow lame excuses. And my machine is a Triton 9100. She’s a beauty by the way. Works nice off a 12-volt car battery, too.

Wendy Amaral, an account manager at Nationwide Money Services, says that while it’s possible that some companies could provide processing without collecting the required background information about the ATM owner, Visa, MasterCard, and other financial institutions are firm about the rules, and that audits are unlikely but possible. I think “possible audits” sounds like another cop out. For those of us who use ATMs, the idea that we are protected by “possible audits” is a slap in the face.

George McQuain, chief executive of ATM ISO Global Axcess Corp., which provides ATM processing, says he’s skeptical that I was able to set up my ATM for processing without a background check or even any questions. I haven’t revealed the processors who agreed to set up my ATM because they seemed to be small shops, and I don’t intend to destroy their livelihoods in my attempt to point out the inadequacy of the industry’s regulations. But the first processor set me up over the phone, and all I had to do was fill out a PDF and fax it back. The second showed up to my house in a pickup truck to service the ATM in my garage.

McQuain also says that it is rare for an ATM to have such outdated software that it would allow the owner to print so much customer information. But it was easy for me to find one. And even when they are replaced with newer models, where do they go? Where does the data go? I’ll tell you. On Craigslist, and then to the criminals.

There have been tons of reports on my story:

You can protect yourself from these types of scams by paying attention to your statements. Refute unauthorized transactions within 60 days. Consider never using a debit card again, since credit cards are safer. When using an ATM, pay close attention to details, and look for anything that seems out of place. If your card gets stuck in the machine or you notice anything odd about the appearance of the machine, such as wires, double sided tape, error messages, a missing security camera, or the machine seems unusually old and run down, don’t use it. Don’t use just any ATM. Instead, look for ATMs in more secure locations. Cover your pin!! And invest in Intelius Identity Theft Protection and Prevention. Not all forms of identity theft can be prevented, but identity theft protection services can dramatically reduce your risk. “Disclosures”

Robert Siciliano Identity Theft Speaker rolling an ATM around on Fox

Preventing Card-Skimming Identity Theft

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Identity Theft Expert Robert Siciliano

Skimming is one of the financial industry’s fastest-growing crimes, according to the U.S. Secret Service. The worldwide ATM Industry Association reports over $1 billion in annual global losses from credit card fraud and electronic crime associated with ATMs.

Skimming can occur in a few different ways. The most common is when a store clerk takes your card and runs it through a device that copies the information from the magnetic strip. Once the thief has the credit or debit card data, he or she can place orders over the phone or online. Thieves can also copy the data on blank cards, or “white” cards. White cards are effective at self checkouts, or when the thief knows the clerk and is able to “sweetheart” the transaction. A white card can also be pressed with foils to look like a legitimate credit card, as seen in this video.

The PCI Security Standards Council provides guidelines designed to help merchants securely store and transmit card account data and prevent it from falling into the hands of criminals. Retailers who fail to comply with PCI’s standards can be fined up to $500,000 by credit card providers such as Visa and MasterCard. PCI recently released a series of recommendations for the prevention of skimming scams. “Skimming is becoming a widespread problem. These are guidelines for what retailers should be looking at with their reader devices”, says Bob Russo, general manager of the PCI SSC. “We discuss different techniques for protecting those point-of-sale devices.”

The PCI Council’s “Skimming Prevention: Best Practices for Merchants” guidelines include a risk assessment questionnaire and self-evaluation forms to gauge susceptibility to these types of attacks and to determine where they need to shore up their defenses. The guidelines cover how to educate and protect employees who handle the point of sale devices from being targeted, as well as ways to prevent and deter compromise of those devices. They also detail how to identify a rigged reader and what to do about it, and how physical location of the devices and stores can raise risk.

Thieves can completely replace a merchant’s point of sale terminal with a device that is rigged to record or divert card data wirelessly, or simply store the data until the criminal comes back and removes it. (This is what happened to Stop and Shop.)

Criminals can also place a device on the face of an ATM, which appears to be a part of the machine.  It’s almost impossible for civilians to know the difference unless they have an eye for security, or the skimmer is of poor quality. Often, the thieves will hide a small pinhole camera in a brochure holder near the ATM, in order to extract the victim’s pin number. Gas pumps are equally vulnerable to this type of scam.

A customer at a New York City bank discovered a skimming device on the face of an ATM, and went inside the bank to inform the branch manager. The manager, who had never seen an ATM skimmer and wasn’t sure what to do, took the skimmer and thanked him. The customer then remembered, from numerous reports about ATM skimming, that there is usually a second part to the ATM skimmer, the camera. In this case, he found it behind a small mirror that alerts the ATM user to beware of “shoulder surfers.” He brought the camera to the bank manager, who replied by saying, “Maybe we should shut that machine down, huh?” The bank manager contacted bank security, shut down the machine, and alerted other area banks.

To help combat this type of crime, ADT unveiled the ADT Anti-Skim ATM Security Solution, which helps prevent skimming attempts and detects skimming devices on all major ATM makes and models. ADT’s anti-skim solution is installed inside an ATM near the card reader, making it invisible from the outside. The solution detects the presence of foreign devices placed over or near an ATM card entry slot, without disrupting the customer transaction or operation of most ATMs. It can trigger a silent alarm for command center response and coordinate video surveillance of all skimming activities. Also, the technology helps prevent card-skimming attempts by interrupting the operation of an illegal card reader. This technology does not require any software adjustments be made to the ATM itself, and does not connect to or affect the ATM communications network. Prior to its North American introduction, the ADT Anti-Skim ATM Security Solution was successfully field tested on dozens of ATMs of four major U.S. financial institutions in controlled pilot programs. Testing pilots yielded positive results, with no known skimming compromises occurring.

You can protect yourself from these types of scams by paying attention to your statements and refuting any unauthorized transactions within 60 days. When using an ATM, pay close attention to details, and look for anything that seems out of place. If your card gets stuck in the machine or you notice anything odd about the appearance of the machine, such as wires, double sided tape, error messages, a missing security camera, or if the machine seems unusually old and run down, don’t use it. Don’t use just any ATM. Instead, look for ATMs in more secure locations. Use strong PINs, with both upper and lowercase letters, as well as numbers. And invest in Intelius identity theft protection. Not all forms of identity theft can be prevented, but identity theft protection services can dramatically reduce your risk.

Robert Siciliano, identity theft expert, discusses ATM skimming on Fox News.

ATM Fraud Increases Identity Theft Risk

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Robert Siciliano Identity Theft Expert

A spate of recent news reports highlight growing ATM fraud. Law enforcement in New York City reported a gang had stolen $500,000 from bank accounts via ATM skimming. They installed cameras and skimming devices on the machines, and recorded the magnetic strips and the PIN numbers.

A recent survey points towards ATM fraud rising 5-9 percent. Seventy percent of those poled experienced a jump between 2007 and 2008. Many of the large data breaches that have occurred over the past few years may have contributed to the fraud.

It’s simple enough to hack into a database and compromise cards and pins. It’s even easier to affix hardware to the face of an ATM machine and do the same. Once the data is compromised the identity thieves clone cards and turn the data into cash as quickly.

Bankinfosecurity.com recently published “7 Growing Threats to Financial Institutions”. This post is a play on that; “7 Growing Threats to You”

#1 Skimming; Hardware readily available online that is attached to the face of an ATM records user card information and pin codes. In this case you may still be able to perform a transaction.

#2 Ghost ATMs; A card reader is blocked off and replaced with hardware that supersedes the machine and records all your data without allowing a transaction. The machine reads “Can’t complete transaction”.

#3 Dummy ATMs; In some cases an ATM is bought off of eBay (do a search) or elsewhere and installed anywhere there is foot traffic. The machine is set up for one purpose; read data. The machine might be powered by car batteries or plugged in the nearest outlet.

#4 Ram Raids; ATMs built into a wall or stand alone are being rammed by a truck and/or wrapped with chain and pulled out then loaded onto a truck. Once removed the thieves blow torch the machine taking the cash. This is a hot topic in Mexican banks, buy certainly happens everywhere. A bank would be smart to install battery backed GPS in any machine.

#5 PIN ID’s; Sophisticated criminal hackers break into a database or skim magnetic strips. They then go to an online banking site with a hacking software that plugs in various well known PINs. These PINs might be consecutive numbers, peoples names, pets names, birthdates, or other various simple pass phrases people use. When it finds a match it gives the criminal access to your account.

#6 Automated PIN Changes; Criminals go through the banks telephone banking system to change the customers PIN. They may try to change the customers ANI (Automatic Number Identification) is a system utilized by telephone companies to identify the DN (Directory Number) of a caller. This might be accomplished via “Caller ID Spoofing”. They use publicly available data on the card holder such as name, card account number and last four digits of the social security number to “verify” them as the banks customer.

#7 SMS Attacks; AKA Smishing or Phexting – phish texting. Customers receive a text from a bank on their smartphone requesting login information.

#8 Malware or Malicious Software; Researchers found a virus that specifically infects ATMs and takes over the machine logging card numbers and pins.

How to protect yourself;

First and foremost; Pay attention to your statements every two weeks. Refute unauthorized transactions within a 30-60 day time frame.

1. Pay close attention to everything you do at an ATM. Look for “red flags”, anything out of place. If your card sticks, odd looking configurations on the ATM, wires, two sided tape.
2. Use strong PINs, uppercase lower case, alpha and numeric online and when possible at an ATM and for telephone banking.
3. Don’t reply to phishing or phexting emails. Just hit delete.
4. Don’t just use “any” ATM. Choose ATMs at locations that are “more secure” than in the middle of nowhere.
5. Make sure your McAfee anti-virus is up to date.
6. Invest in Intelius identity theft protection and prevention. Because when all else fails its good to have someone watching your back.

Robert Siciliano Identity Theft Speaker discussing ATM skimming

ATM Skimmer Defeated By Customer

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Identity Theft Expert Robert Siciliano

Its not often that I get to report on the victim becoming the victor. It’s nice to see the good guys win one.

I met a charismatic gent on FOX and Friends named Sean Seibel. Sean has a unique job title at Microsoft: User Experience Evangelist. Sean’s job is to be on top of what’s new and what’s next in technology, in the next 5-7 years. He’s a futurist. He and I spoke in the green room of the show before we appeared together on a segment regarding ATM skimming.

ATM skimming often results in forms of identity theft, credit card fraud or bank fraud.

To be a User Experience Evangelist requires a certain vision, insight and the ability to go beyond what’s current or obvious. Sean proved his ability to see “more” by trumping a gang of identity thieves who set out to steal millions from ATMs but “only” got away with $500,000.

Sean stopped at an ATM to get some cash to pay his barber. When he inserted his ATM card in the machine, he noticed a bit of resistance. Most people wouldn’t think twice about this. But Sean doesn’t think like most people. Then the screen said the machine was unable to read his card so he tried again. The second time, the machine gave him an error message. Before he tried again, he thought about a report he had heard about devices that fraudsters attach to the outside of card readers on ATM machines and wondered if that was the source of his problem.

He says, “I’m looking at the thing and thinking, this can’t be. No way. There are all these stories and myths about it, but I actually found one in the wild.”

Sean was face to face with an ATM skimmer, one that he had just swiped his card through. His heart started pounding. Adrenalin was rushing through his body. He was concerned, not just that he might be scammed, but that criminals might be very close by, maybe even behind him or watching him. However, that did not deter him.

Sean says, “I tried to pull on the green plastic surrounding the card slot and found that it peeled right off.” This plastic ATM skimmer had an SD card built into it to store all the stolen data. Sean went into the bank and notified the branch manager, who had never seen an ATM skimmer and didn’t know what to do. She took the skimmer and thanked Sean.

Then Sean remembered, from numerous reports about ATM skimming, that there are usually 2 parts to the ATM skimmer. One is the skimming device itself, the second is a micro-camera placed somewhere on the machine, where it 1arecords the user’s PIN. The camera is often installed in a false brochure holder that taped to the ATM. In this case, it was behind a small mirror that alerts the ATM user to beware of “shoulder surfers.”

Sean went back to the still operational ATM, where people were waiting in line for their cash, and noticed a tiny video camera behind an extra mirror attached to the machine, positioned right over the key pad where it could record user’s PINs. Not being a bank employee and not wanting to alarm any of the people iwaiting, he actually got in line, waited his turn (knowing that the skimmer was gone and nobody was in danger) and pulled the camera off the ATM.

He brought the camera to the bank manager, who replied by saying, “Maybe we should shut 2b*that machine down, huh?” Sean said, “I think that’s a good idea.” The bank manager contacted bank security, shut down the machine and alerted other area banks. The identity thieves netted $500,000 from their scam, rather than the millions they might have stolen had Sean Seibel not foiled their operation.

Bank branch manager…ZERO
Identity Thieves……….$500,000
Sean Seibel foiling their operation and becoming a hero to many….Priceless.

Some great tips from Marite Ferrero, of CardSwitch Technology:

  • Skimming has been and will continue to be the most common type of ATM-related fraud.
  • Criminals attach skimming devices over card slots on ATMs to steal data as the machine reads the card’s magnetic strip.
  • Hidden cameras record victims typing in their PIN codes.
  • More sophisticated criminals use wireless keypad overlays, which transmit PINs to a nearby laptop, instead 3bof cameras.
  • The U.S. Secret Service estimates that annual losses from ATM skimming total about $1 billion each year, or $350,000 a day.
  • Bank ATMs are more vulnerable than standalone ATMs.
  • Standalone ATMs in grocery stores or on the street use technology that encrypts the PIN pad, making them more difficult for criminals to hack.
  • Standalone ATMs are often positioned near the watchful eye of cashiers or store owners, so it’s harder to install skimmers without being caught.
  • Bank ATMs are also more highly trafficked, which means a bigger potential payoff for the criminals.

Also, invest in identity theft protection and make to update your PC’s McAfee internet security software.

Identity theft expert Robert Siciliano discusses ATM skimming.

Criminals Target ATMs to Steal Vital Personal Financial Information From Customers

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Robert Siciliano Identity Theft Expert Speaker

Skimming is one of the financial industry’s fastest-growing crimes, according to the U.S. Secret Service. Also, the worldwide ATM Industry Association reports over $1 billion in annual global losses from credit card fraud and electronic crime associated with ATMs.

Skimming is a relatively low tech crime. It can occur in a few different ways. The most common is when a store clerk takes a wedge card skimmer

and runs your card through and skims the information off the magnetic strip.

Once the thief has the credit or debit card data they can place orders over the phone or online.

They can also rip the data from the wedge and burn to blank “white” cards. These white cards are effective at self checkouts or when the thief knows the clerk and they “sweetheart” the transaction. These white cards can also be pressed with foils to look like a legitimate credit card.

Then there is a more sophisticated skim. Thieves actually place a hard device on the face of the ATM that looks like the ATM. It’s almost impossible for a civilian to know the difference unless they have an eye for security, or the skimmer is of poor quality.

Often the thieves will mount a small pinhole camera on the side of the ATM in a brochure holder to extract the victims pin number.

Its not just ATMs that are potential marks, gas pumps are just as vulnerable. See video of me discussing Here and another article Here

ADT Unveils Anti-Skim Tool

ADT has a new technology that prevents ATM of skimming. I haven’t seen it yet, but it sounds promising. The ADT Anti-Skim™ ATM Security Solution helps prevent skimming attempts and detects skimming devices on all major ATM makes and models.

ADT’s anti-skim solution is installed inside an ATM near the card reader, making it invisible from the outside. The solution detects the presence of foreign devices placed over or near an ATM card entry slot, without disrupting the customer transaction or operation of most ATMs. Also, the technology helps prevent card-skimming attempts by interrupting the operation of an illegal card reader.

The ADT Anti-Skim ATM Security Solution:
• Helps protect the integrity of cardholders’ personal financial information during ATM transactions.
• Can trigger a silent alarm for command center response and coordinate video surveillance of all skimming activities.
• Requires no software adjustments to the ATM.
• Does not connect to or affect the ATM communications network.
• Has more than 40,000 successful ATM applications worldwide.

Prior to its North American introduction, the ADT Anti-Skim ATM Security Solution was successfully field tested on dozens of ATMs of four major U.S. financial institutions in controlled pilot programs. Testing pilots yielded positive results, with no known skimming compromises occurring.

Again, I haven’t seen it. But would like a first hand demonstration. ADT, Have your peeps call my peeps.

Robert Siciliano Identity Theft Expert discussing ATM skimming Here

Identity Theft Expert and Speaker on Personal Security Says Recent News Underscores Implications of Research Linking P2P Networks to Data Breaches

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(BOSTON, Mass. – Sept. 14, 2007 – IDTheftSecurity.com) Earlier this month news outlets reported the arrest of a Seattle, Wash. man on suspicion that he committed identity theft after obtaining the needed information via peer-to-peer (P2P) networks. According to Robert Siciliano, a widely televised and quoted personal security and identity theft expert, the development was not surprising in light of computer hackers’ ingenuity and these networks’ susceptibility to security breaches. He renewed his longtime warnings against the carefree usage of P2P networks and their associated software programs.

“Peer-to-peer networks can leave computer hard drives wide-open to foul play,” said Siciliano. “Imagine how many identity thieves have slipped under the radar to obtain data through unsecured peer-to-peer networks. Hackers can easily use the window of opportunity that a P2P connection affords them to lift information from unsuspecting victims’ computers.”

CEO of IDTheftSecurity.com and a member of the Bank Fraud & IT Security Report’s editorial board, Siciliano leads Fortune 500 companies and their clients in workshops that explore consumer education solutions for security issues. A longtime identity theft speaker and author of “The Safety Minute: 01,” he has discussed data security and consumer protection on CNBC, on NBC’s “Today Show,” FOX News, and elsewhere.

Earlier this month, Computerworld, PC World, and others ran articles detailing the arrest of a man in the Pacific Northwest on grounds that they suspected he had skimmed data from P2P networks as means to conduct identity theft-related crimes. At the time of the reports, authorities were investigating the possibility that the man had purchased more than $70,000 worth of goods under the auspices of stolen identities.

The arrest underscored the implications of research from Dartmouth University’s Tuck School of Business. The findings, reported earlier this year, suggesting that corporate data breaches trace back to peer-to-peer (P2P) network usage by employees. According to the study, the number of P2P users, already at 4 million in 2003, had more than doubled at the time the report was published, May 2007. The researchers said efforts by officials to surveil, monitor, and dissuade the use of P2P networks in the workplace have failed to keep pace with these networks’ ever-evolving, decentralized nature.

“Organization that run computer networks need to know the risks associated with peer-to-peer programs,” said Siciliano. “Employees sharing files via peer-to-peer networks unwittingly expose their employers’ proprietary databases to peer-to-peer hackers. Databases home to sensitive information such as birth dates, credit card numbers, and Social Security numbers are prime targets.”

Readers may view YouTube video of Siciliano below that shows his April 2007 appearance on “FOX 25,” the network’s Boston, Mass. affiliate. On the program, Siciliano demonstrates how P2P networks allow criminals to obtain the information needed to commit identity theft. Those wishing to learn how to protect themselves against identity theft, a concern for anyone whose data have fallen into the hands of P2P hackers, may view video of Siciliano at VideoJug.

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About IDTheftSecurity.com

Identity theft affects us all. Robert Siciliano, CEO of IDTheftSecurity.com and member of the Bank Fraud & IT Security Report’s editorial board, makes it his mission to provide consumer education solutions on identity theft to Fortune 500 companies and their clients.

A leader of personal safety and security seminars nationwide, Siciliano has been featured on “The Today Show,” CNN, MSNBC, CNBC, “FOX News,” “The Suze Orman Show,” “The Montel Williams Show,” “Maury Povich,” “Sally Jesse Raphael,” “The Howard Stern Show,” and “Inside Edition.” The Privacy Learning Institute features him on its Website. Numerous magazines, print news outlets, and wire services have turned to him, as well, for expert commentary on personal security and identity theft. These include Forbes, USA Today, Entrepreneur, Woman’s Day, Good Housekeeping, The New York Times, Los Angeles Times, Washington Times, The Washington Post, Chicago Tribune, United Press International, Reuters, and others.

Visit Siciliano’s Web site, www.IDTheftSecurity.com; blog, www.realtysecurity.com/blog; and YouTube page, http://youtube.com/stungundotcom.

The media are encouraged to get in touch with Siciliano directly:

Robert Siciliano, Personal Security Expert
CEO of IDTheftSecurity.com
PHONE: 888-SICILIANO (742-4542)
FAX: 877-2-FAX-NOW (232-9669)
Robert@IDTheftSecurity.com
www.idtheftsecurity.com