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The Tricks Behind the Clicks: Cyber Scams and Psychology

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What is it that makes people fall for scams? Cybercrime is as hot as ever, with new and more creative scams popping up all the time. There is plenty of focus on spotting scams, but less so on what makes people miss the signs.

The Tricks Behind the Clicks: Cyber Scams and PsychologyMartina Dove, Ph.D., is a senior UX researcher at Tripwire and an expert in fraud psychology. Her research into the brain’s reaction to cyber scams and how the human mind operates when presented with a scam makes for an interesting read. On top of this, it also takes a look at fraud, and how susceptible we are to it, and it does this by using Dove’s own model.

Cybercrime from a Psychological Standpoint 

Discussions around cyber security often center on the technical aspects of security and data protection for businesses and people’s personal lives. New gadgets, devices, controls, and defenses are constantly circulating- which helps the fight to fortify our information and secure the confusing and tricky online environment.

Trust is a fundamental human trait. Humans trust by default. Scammers capitalize on this knowing that people look at life and scams and trust first, and scrutinize later. The hard part is how we can best keep ourselves, and our minds, safe against scams and where the holes might lie. The fundamental psychology behind the cybercrime mentality is underexplored, and so far, discussions often go no further than scratching the surface.

This is surprising, considering that it has such huge impact on what motivates people on either side of a scam. According to the latest Verizon Data Breach Investigations Report (DBIR), social engineering is the most common type of attack in regard to cybercrimes.

The psychological elements of how phishing emails are presented, the power of persuasion, and what makes people fall for scams are all important to really understand how things work and ultimately how to avoid becoming a victim.

Martina Dove’s Research into Fraud Psychology and Scams 

Few people have provided quite as much insight into this topic as Dove. Having specialized in fraud psychology, Dove became particularly interested in the concept of gullibility when pursuing her master’s degree and ultimately decided to carry it through into her Ph.D.

In an interview with Tim Erlin of Tripwire, Dove said that she had always been interested in the idea of gullibility, which is what makes a person gullible- and what it really means to be a gullible person. After reading an article published by two psychology researchers who were exploring the tricks and techniques used by scammers (particularly in phishing emails), Dove decided to drive her own studies down a similar route, diving deeper into the human psyche and scam vulnerability.

The main point of this research is a fraud susceptibility model that looks at the ins and outs of what puts a person at risk on a psychological level of falling victim to spam, scams, and phishing.

According to Dove, it was not her intention to create a model when she first started- the research naturally took her in that direction as she uncovered more fascinating theories about persuasive techniques, thought processing, and personalities that may influence how people react to these attacks.

Martina Dove’s Ph.D. research has also been turned into a book called The Psychology of Fraud, Persuasion, and Scam Techniques, which is available on Amazon.

The Fraud Susceptibility Model 

The research that ultimately led to the model in Dove’s book started as a questionnaire designed to build a “measurable scale of fraud vulnerability.” It was scorable, with the answers determining what areas of a person’s personality put them at risk.

After a series of tests and experimental studies, along with expert analysis and validation, the model just created itself. Dove explained that some factors that influence susceptibility could actually be mapped and used to predict a person’s natural reaction when faced with a fraudulent situation. The fraud psychology expert also went on to describe how the model is used to determine compliance and the reasons behind it, as well as how people strategize after they realize they have been victimized.

It looks into the characteristics that leave a person most susceptible at each stage of a scam.

1.   Precursors

How do personal circumstances- emotional, social, financial, etc. – influence how we react to fraud? Does our demographic play a role? Our family situations? Essentially, how great an impact do our social surroundings and everything that comes with them have on our ability to identify and avoid scams?

2.   Engagement with scammers

Once a person is on the hook, what techniques does the scammer use, and how do personal character traits change how we respond? What types of persuasion works best on different personalities, and how do scammers identify and exploit these vulnerabilities?

3.   Dealing with victimization

Dove’s model explores the conscious versus unconscious decision-making processes that occur when people deal with phishing emails and other fraudulent communications- and after they realize they have been fooled. How do people accept what happened, and how does it impact their behaviors?

Throughout her research, Dove shares examples of circumstances and characteristics that can make people more or less susceptible.

  • Group mentality: Someone who is highly concerned with being part of a group and uncomfortable going against the status quo may ignore signals of uncertainty and doubt if others disagree.
  • Compliance: Naturally compliant individuals are hardwired to follow instructions. Scams prey on this, hoping that the ‘no questions asked’ mentality is enough to make a person adhere to requests.
  • Impulse: Impulsive people are less likely to take time to assess a situation and take the necessary steps to confirm a source or authenticity. Those who tend to favor fast decision-making over meticulous processes are more likely to become fraud victims.
  • Belief in justice: It may sound strange, but people who believe criminals will get caught and that bad things don’t happen to good people are vulnerable. Because they don’t see these things as pressing threats, they may overlook obvious signs. The naivety that says, “this won’t happen to me- I am a good person,” is potentially dangerous.
  • Background knowledge and self-evaluation: How much a person knows- or thinks they know- about cyber security can be a hindrance. People assume that their understanding of how scams work and what to look out for will protect them from becoming victims. This is, to a point, true, but it can also make people complacent. Being an expert in a field doesn’t disqualify a person from falling victim to targeted fraudulent communication.
  • Reliance on authority and social confirmation: If someone is particularly concerned with what others think, they may be at more risk. Authority-driven individuals may make decisions based on the belief it is a request from a superior, and socially-driven people may go along with something because of influence from friends or family.
  • A general predisposition to scams: According to a study published via ScienceDirect, some people are just prone to fraud because of their engagement levels. Everything about them may suggest otherwise, but they have something in them that makes them more likely to go along with a scam.

Examples of Scams and Victim Profiles 

Here are two examples of scams and the types of psychological profiles they are likely to target. 

  • Business Email Compromise Scam: The basis of this type of scam is a boss or member of management emailing an employee asking for urgent funds. It preys on qualities such as compliance, obedience, respect for authority, and hierarchical values. People who have a strong belief in the pecking order are less likely to question a demand made by a superior and are therefore more likely to comply without hesitation.
  • Sexploitation Scams: These scams use fear as the driving force to get people to comply with demands. A scammer working in this field uses language to evoke a person’s most primal drives- hoping their influence takes over the more practical aspects of human thinking. Anyone can struggle to make intelligent decisions when they are especially scared or excited, but someone prone to fast emotions is more likely to be a prime target.

It is interesting to see how different these two examples are, which shows how much a person’s emotional makeup and core values can impact their likelihood to become a victim of fraud.

The Challenges Facing Scam Awareness 

As Tim Erlin rightfully pointed out during his interview with Martina Dove– a significant challenge that stalls the progress of beating cyber criminals is the underlying sense of shame and embarrassment many scam victims feel. He stated that people don’t want to admit they fell for it and may not even report that it ever happened. This, sadly, is true and only adds to the stigma of fraud victimization- making it harder to build a substantial defense against these crimes.

Furthermore, there is a dangerous habit out there of immediately labeling scam victims as stupid, making them feel guilty for being the target of what is, at the end of the day, a crime. Fraud is as real as robbery, yet the victims are treated very differently.

Increasing the awareness and understanding of why these things happen and changing the narrative of how victims are perceived could help bring a more accepting mainstream view.

How Can Martina Dove’s Research Help with Fraud Awareness Training? 

Modern businesses are acutely aware of the very real risk of cyber scams and take steps to protect and educate their staff, but is there enough focus on vulnerability rather than vigilance? The idea that anyone can fall for a scam needs to be more publicized, and people made aware of what exactly is it about a person’s personality and psychology that makes them vulnerable.

As cyber security professionals can confirm- the human aspect is and always has been the weak link in the defense chain because people can make mistakes, and the brain is open to mind games. If scammers are getting better at playing on the mind, then security experts need to get better at educating people on how this exploitation works.

Using Dove’s research to make anti-fraud training more human-focused and interactive could be the difference between a person falling victim and feeling ashamed and being aware of emotions used against them- and being able to stop an attack in its tracks.  

Practical Advice for People at Risk

As part of Dove’s research, she complied a checklist of actions to take towards proactively identifying potential scams and avoiding being drawn into the deception. Here is a brief summary of the key points for consideration. 

  • Question how it makes you feel: Scams play on emotion and aim to evoke a strong reaction, so how you feel when you read something could be an instant warning sign.
  • Look for further language clues: Is there any wording that seems overly strong or makes you feel bad in a way that seems unnatural?
  • Beware of links: A quick and convenient ‘click here to solve your problems’ may not be what it seems. Only access trusted links and log into any secure accounts via the official portals and never through an email.
  • Make space for rationality amongst emotion: Understand that what you feel in the moment could have been engineered through clever psychological tricks and attacks. Take a step back, wait to make a decision, and ask for opinions from family and friends if you are not sure about how to proceed.
  • Scrutinize the details: Look into correspondence for any sign of falsification or something that just doesn’t feel right. Emotional people may be quick to act, but they can also have strong senses of instinct.
  • Don’t rush to action, no matter the request: Sometimes, a pause is all it takes. Stopping and thinking is never bad practice in any walk of life or decision to be made.  

Final Thoughts 

Everyone was not created equally when it comes to emotions and how they drive our thoughts. Moderating how they impact decisions and how vulnerable they make us to gullibility is not easy, and greater awareness is needed.

The ties drawn between psychology and cybercrime are truly fascinating and open up an interesting and far overdue conversation about the correlations.

Written by Robert Siciliano, CEO of Credit Parent, Head of Training & Security Awareness Expert at Protect Now, #1 Best Selling Amazon author, Media Personality & Architect of CSI Protection Certification.

Protecting Your Parents from ID Theft

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When we look at statistics,most of the people who are victims of ID theft are 50 years old or older. Unfortunately, cyber criminals have no issue taking advantage of older adults and seniors, including your parents.

old parentsThese crooks violate their trust and take advantage of their ignorance of the online world. People over 50 also tend to have more money and savings including retirement funds.

Here are some scams that are commonly pulled on older adults and seniors…like your parents.

Common Scams Targeting Your Parents

  • They get an email that seems like it is coming from their bank, the FBI, IRS, etc. The email claims that there is an issue that needs to be taken care of ASAP. Typically, it’s financial, so the scammer asks for their bank account information, or it’s for information, and they ask for a Social Security number.
  • They get a call with a sad story…their kid/grandkid needs help, and they need money wired immediately.
  • They might also get a call, email, or letter concerning their mortgage. If a scammer can get access to information like your parents’ bank information, Social Security number, or even the deed to their home, they can refinance your parents’ mortgage and keep the equity they get back.
  • There are also retirement home scams. In these scams, scammers get a job at a retirement home, and then manipulate the residents to tell them personal information.

How to Prevent These Scams

Here are some ways that you can prevent scams like these:

  • Make yourself a guardian over the personal information of your parents. When they get some type of contact that seems suspicious, you should instruct them to get in touch with you. Any information, even your mother’s maiden name, can be used in an identity theft attempt. Tell your parents to never give their personal info to anyone over the phone or via email.
  • Make sure they know to never share any personal information on social media accounts.
  • Tell your parents to check their bank accounts and credit accounts regularly. You should work with them to sign up for alerts for suspicious transactions.
  • Give them a shredder so that they can get rid of things like bank statements safely. Anything with account information, a Social Security number, or other personal info should be shredded.
  • If your parent is using a Wi-Fi hotspot, you should install a VPN for them.
  • If your parent has recently passed away, make sure you don’t put too much unnecessary information in their obituary. These are hot zones for ID theft, so leave out any info an identity thief could use.
  • Show your parents that they should only put information into a website that starts with https://, NOT http://.
  • Also, talk to your parents about emailing safely. Phishing scams are very good, so tell them not to click on any link in an email.
  • Sign your parents up for the website OptOutPrescreen.com. This helps to cut out any unnecessary offers they might receive.

Keep an Eye Out for Scammers

Don’t let your parents become a victim. You can easily prevent it, and more importantly, your parents won’t have to go through the process of rebuilding their credit and recovering their identity. Taking action now is the best way to protect against ID theft. Knowing if your parents are doing something that is risky could definitely be in your favor, as you can help them figure out what is going on and stop it.

Protecting Their Identity

We are all pretty vulnerable when it comes to ID theft, but older people are much more vulnerable. You can’t totally protect yourself and your parents, but you can make it much less likely that something will happen if you take the advice above. It’s always also worth it to invest in ID theft protection for both you and your parents, and you also might even consider a credit freeze.

Written by Robert Siciliano, CEO of Credit Parent, Head of Training & Security Awareness Expert at Protect Now, #1 Best Selling Amazon author, Media Personality & Architect of CSI Protection Certification.

8 Scams That go Beyond Pandemics

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As you might know, scammers often take advantage of people during times of trouble, such as in the current atmosphere of the COVID-19 pandemic. Here are some of the scams that you should be on the lookout for:

pandemicAccount Takeovers

This is a scam where the cybercriminals take credentials obtained from data breaches to take over accounts. They are also trying to reach out to kids to give up their account credentials, as they know most of them are out of school.

Phishing

There are a lot of phishing scams out there that are taking advantage of peoples’ fears about COVID-19 pandemic. Right now, the most prolific are coming out about the World Health Organization, WHO. Preying on fears is a common tactic that people use, and when people click on links in emails that look like they come from WHO, they can get access to your devices, collect private information, and even steal address books.

Vishing

This is a tactic that scammers use to get access to people’s back account information. The scammer informs people that there is something wrong with their bank account, and that they should call a number. When they do, it is a VoIP number, and the victim can unknowingly give up their personal information, including their banking information.

Smishing

A smishing attack is similar to a vishing account, except it uses SMS instead of emails or phone calls to lure in their victims. Most of these smishing attacks are focused on the coronavirus and have a sense of urgency to them.

Social Media Attacks

Social media attacks are looking pretty legit these days, and that’s why it’s easy to fall for them. Essentially, they look like a social media post from a real retailer who is giving something away.

Fake e-Commerce Sites

There are also a ton of new fake e-commerce sites popping up, most of them claiming to sell things like masks, gloves, and other COVID-19 related products.

Rogue Mobile Apps

Fake mobile apps are also on the rise, and when downloaded, these apps can install things like spyware, malware, and ransomware on the person’s device.

Work at Home Scams

Finally, we have work at home scams, which are becoming very popular due to so many people being out of work. Often, these scams make people lose more money than they could make.

Don’t be a Victim

Here are some tips that you can use to stop yourself from becoming a victim of these scams:

  • Don’t respond to any texts or calls from numbers you don’t know or that seem suspicious
  • Don’t share any financial or personal information via text, email, or on the phone.
  • Be careful if you are asked to share information or make an immediate payment.
  • Scammers might try to spoof numbers to trick people into answering. Remember, there are no government agencies that will ask you for money or personal info.
  • Don’t click on links that you get in text messages. If you get one from a friend, make sure it is legitimate before clicking on it.
  • Always check that a charity is real before making any type of donation.

These cybercriminals are poised to profit from this pandemic, and they are doing all they can to take advantage of people. So, it’s important that you use caution.

ROBERT SICILIANO CSP, is a #1 Best Selling Amazon author, CEO of CreditParent.com, the architect of the CSI Protection certification; a Cyber Social and Identity and Personal Protection security awareness training program.

Beware of these Pandemic Phishing Scams

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These days, even though we are all, for the most part, stuck at home, trying to be safe from COVID-19, that doesn’t mean that we are safe from cybercrime. Cybercriminals continue to target victims, even in this environment, and many of these scams are related to COVID-19. This is pretty common when something like a crisis comes down, so you have to remain vigilant as you go through your daily life. Here are some of the things you should be looking for and being aware of:

phishing scamRelief Fund Scams

As we look towards our government officials for help, they have been sending out money to people who have lost their jobs or become impacted financially by the COVID-19 crisis. Criminals have started to create phishing scams that look identical to the correspondence that might come from the government. They do this to trick people into revealing their personal information. Currently, if you are in the UK, Australia, or the US, you are probably being targeted.

Infection Maps that are Malicious

Cybercriminals are also taking advantage of the public’s interest in COVID-19 infection maps. Organizations like Johns Hopkins are creating these maps, but cybercriminals are following close behind and releasing their own. All they have to do is set up their own websites, and then stick malware in them. They can do this for little to no money, and then they can make a huge profit thanks to ID theft and other dastardly deeds.

Impersonating Official Health Organizations

You also need to keep an eye out for cybercriminals who are impersonating official health organizations, including WHO – the World Health Organization, or the CDC – Centers for Disease Control. They are doing this by designing a number of different phishing scams. These started all the way back in February, and they are continuing to be sent. The criminals are setting up a sense of urgency, so that people are more apt to give up their information.

Scams with COVID-19 Testing Kits

There is also a lot of interest in COVID-19 testing kits, and as you might imagine…the bad guys are targeting these people, too. Not only are these scams spreading via email, according to the FCC, Federal Communications Commission, but also with robocalls, text smishing, and more. The FCC has even announced that it has found a big range of robocall scams that are associated with coronavirus, including things like debt consolidation, work at home opportunities, and even student loan repayment plans. There are also specific scams that are targeting small businesses.

Medical Supply Scams

Finally, we have medical supply scams. These are similar to the testing kit scams but the cybercriminals are using these medical supplies, like masks and gloves, as a lure to get people to give them money. There are more and more of these websites popping up with huge discounts on medical supplies. Many of these sites are offering limited-time sales and want Bitcoin for payment, which is a big sign that you could be getting scammed.

ROBERT SICILIANO CSP, is a #1 Best Selling Amazon author, CEO of CreditParent.com, the architect of the CSI Protection certification; a Cyber Social and Identity and Personal Protection security awareness training program and the home security expert for Porch.com

Police Say Scammers Are Stealing Deposits from Homeowners

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The police in Port St. Lucie Florida have claimed that scammers are now posting homes as available for rent or purchase. You rent/purchase the home by putting a deposit down on the house, but you’re never given any keys.

The scammers are getting their victims to the property and even a tour of the house, but when it comes time to move in, the victim is left without any options. The tour aspect of the scam is important here. This legitimizes the fake agent as real.

Local realtors say that there are a few things you can look for to ensure that your money gets to the right person and you have a place to live.

If the price doesn’t feel right or the deal is too good to be true, you should be very wary. Of course, the seller or renter might also ask way too many questions or require too much information upfront, which is also indicative of a scam.

Scammers tend to post ads on Craigslist and actually use houses that are for sale. Then, they ask the victim to tour the house and the scammer provides the lockbox pin code to get inside. The question is, how do the scammers get that information?

The only way to get access to the system is if you are a real estate agent. If they aren’t stealing the agent’s information, there are seemingly endless hoops to jump through before gaining access to that piece of information.The victims are told by the Fake Agent the keycode for the lockbox which allows them entry;

  • The keycode is either told to the scammer by the real real estate agent via phone or email
  • The real estate agents email is hacked and the code lies in the hacked email somewhere.
  • The scammer poses as another real estate agent and scams the code via phone or email

Once the victim sees the place and has some trust in the scammer, the scammer can ask for a security deposit or down payment on the home. Police officers claim that scammers take your money but don’t give you the keys.

How can you make sure the listing is legitimate? If they ask you to call a number that isn’t local or send you to a website that looks off or isn’t recognizable, it’s best to double-check the information. You can call the real estate company, search the address of the property and seek other listings. Along with such, realtors do not give pin or lock-box codes to anyone for safety purposes.

Robert Siciliano personal security and identity theft expert and speaker is the author of Identity Theft Privacy: Security Protection and Fraud Prevention: Your Guide to Protecting Yourself from Identity Theft and Computer Fraud. See him knock’em dead in this Security Awareness Training video.

Beware of Conference Invitation Scams

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Conference invitation scams are those that involve a scammer sending invitations out to events with the intention of scamming the invitees. These might be real events or fake events, and the scammers target people including business professionals, lecturers, CEOs, researchers, philanthropists, and more. The goal here is to steal the identities of these people, and eventually get money by taking advantage of their victims.

Spotting a Scam

There are usually some pretty clear signs that you could be dealing with a scam involving a conference invitation. Here are some things to look for:

  • The invitation has typos or bad grammar
  • The invitation seems very random or out of no where
  • The conference name sounds like a conference you might be family with, such as Tech Crunch, but it’s spelled differently, like TekCrunch
  • The invitation asks that you pay a premium price to attend, which includes accommodation and transportation
  • Payment options don’t include credit cards
  • The invitation is overly flattering
  • There is a sense of urgency pushing you to send personal information
  • The greeting on the invitation is questionable, i.e. “Salutations.”
  • The invitation asks for sensitive information in return for “covering” your conference cost, accommodations, and transportation.
  • The conference is held in a different country, i.e. Asia or the Middle East
  • The landing page doesn’t have a physical address or landline number
  • The invitation sounds too good to be true

How Do These Scams Work?

In general, the scammer begins the scam by sending an email to a target victim and invited them to attend or speak at a conference. The scammer usually uses the victim’s social media pages to get information about them, which helps them to create a more personalized email.

The victim is told to register for the conference, which involves giving personal information. Additionally, they could be asked to pay a fee to attend, which could be over $1,000, depending on how long the conference is said to last. Usually, this is where the sense of urgency comes into play, as the scammer will say the conference is filling up or they need to know if they can count on the victim to speak. If not, of course, they must find another speaker, so the victim must confirm as soon as possible.

If the targeted victim complies with this and sends their information, the scammer may have enough information to steal the victim’s identity. Additionally, the scammer can use the name of the victim to promote the conference, especially if it is someone well-known in the industry.

If the victim goes through with all of this, they will quickly find out that they have been scammed. A scammer might also try scamming people who are actually going to a legitimate conference. They claim that they are part of the organization running the conference, and they need information and to collect fees. Of course, since the victim already signed up for the conference, it is easy to believe this scam without giving it a second thought.

Protecting Yourself from Invitation Scams

Here are some tips and tricks that you can use to protect yourself from these types of scams:

  • If you get an email similar to ones described here, don’t respond.
  • You should investigate any invitation that you are not sure of.
  • Do not agree to send money, and only pay with a credit card.
  • Don’t agree to give any personal information; a conference organizer doesn’t need to know your Social Security Number
  • Research the event and try to match up the information that you were given in the invitation email.
  • Copy and paste some of the email into Google to see if others have reported that this is a scam.

What to Do if You are a Victim If you have become a victim of a conference invitation scam, there are steps you should take immediately. First, get in touch with your financial institutions, like banks and credit card companies, and make them aware of this. Next, you should contact the location police and authorities in the area where the conference is allegedly supposed to be held. You should also get in touch with the Better Business Bureau about the company, and you can report the scam online via the BBB’s Scam Tracker or the Federal Trade Commission’s Online Complaint Assistant.  Finally, you can also report the scam to the FBI through its Internet Crime Complaint Center.

Robert Siciliano personal security and identity theft expert and speaker is the author of Identity Theft Privacy: Security Protection and Fraud Prevention: Your Guide to Protecting Yourself from Identity Theft and Computer Fraud. See him knock’em dead in this Security Awareness Training video.

WARNING: You or Your Members Could be Targets of List Scams

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There are scammers out there targeting conference exhibitors and attendee. What are they looking for? Credit card numbers, money wires and personal information that they can use to steal identities. One of the ways that scammers get this information is by using invitation or list scams. Basically, if you are registered for a conference, speaking at a conference, a conference vendor or just “in the business”, you might get an email…or several emails…that invite you to a conference or offer to sell you a list of attendees, and their contact information, which may be beneficial to you…but is it too good to be true? Definitely.

Robert Siciliano, CSP, SAFR.ME

These Lists are Lies

Along with conference invitation scams, many associations are targets of list scams. A quick search of “Attendee List Sales Scam” pulls up numerous associations whose members and anyone interested in marketing to these members are being targeted by criminals to purchase non-existent lists.

Though it might sound great to get a list of all attendees of a conference, including their contact information, you might be surprised to know that these lists are lies. On top of that, getting this information might not even be legal.

Think about it for a second. When you signed up for a conference, did you choose to opt-in to have your personal information shared with others? Probably not, and that also means that most of the other attendees did not do this either.

To find out if the list is possibly legit, take a look at the show’s policies. Do they give information to third parties? Do they rent or sell lists of attendees? Is the name of the company that contacted you on the list of their third-party vendors? If this checks out, the list could be legitimate. If not, it’s probably a lie.

If you think you are dealing with a liar, the first thing you should do is plug the company that contacted you into the Better Business Bureau’s website. If it is a scam, you should certainly see information proving that. If not, but you aren’t interested, just unsubscribe. If you think that you are dealing with a scammer, don’t reply or even unsubscribe. Instead, just delete the email and don’t take any action. Many of these scammers are simply looking for active email addresses.

More Conference Invitation Scams

Another scam involves telling attendees about exhibitors that don’t even exist. This can push you into wanting to sign up for the conference, but in reality, the conference, itself, might not even exist, and in this case, you could just be giving your hard-earned money to a scammer.

So, if you find yourself in this situation, the first thing you want to do is research. One step is to look up the person who contacted you online, such as on LinkedIn, and see if they are who they say they are. Another thing to do is to contact the conference venue and ask if the event is being held there. You can also check the contract for refund or cancellation information. You also should do some research about the reputation of the contactor company. Finally, always make sure that you pay for any conference with a credit card. This way, with zero liability policy’s, you can get your money back, and every legitimate conference company is happy to accept credit cards. 

But Wait…There’s More

Another scam associated with trade shows and conferences is to contact attendees about hotel reservations, but once you pay…it’s all a scam. Usually, these scammers will contact the attendees and say that they represent the hotel for the conference. They will tell you that rates are significantly rising or that it is sold out, so you must act immediately…however, they will say that they need the full amount up front.

When in doubt about this type of scam, you should always contact the trade show organizers yourself, and then ask who the booking rep is. You should also give them the name of the company that you believe is scamming you so they can advise others of the scam.

Know Your Options

  • It is very important when you are signed up to present or attend a conference that you only engage with the company that is running the conference
  • If in doubt, confirm with the company that the offers from third-party claims are correct.
  • You can also get an official exhibitor list of official vendors.
  • Keep in mind that these legitimate companies might have your personal information, but they would not release your personal contact information with third-parties.
  • Some exhibitors might get the mailing address of attendees, which you can opt out of. Most of this is harmless, of course, but that doesn’t mean that all of these lists are.

Wi-Fi Hacks

Finally, you want to watch out for wi-fi hacking. This is a common scam for conference goers. When you attend a conference or trade show, you probably just expect that you will get free wi-fi, right? This allows you to take care of business and ensure that your booth runs smoothly. Hackers know this, of course, so they set up nearby and create fake networks. Once you connect to these networks, they can come into your device, take your information, and even watch everything you are doing online.

Keep in mind that these fake networks look remarkably similar to the legitimate networks set up by the conference. So, always double check before connecting, and if you are ever in doubt, make sure to ask one of the conference or trade show organizers. They can confirm that you are on the right network. There are always going to be scammers out there, especially when you are attending a trade show or conference. There are just too many opportunities for scams, and they can’t say no. Fortunately, by following the advice above and by reporting any suspicious activity, you can not only make sure that you, yourself aren’t falling for these scams, but also help others to not fall for this type of nefarious scheme.

Robert Siciliano personal security and identity theft expert and speaker is the author of Identity Theft Privacy: Security Protection and Fraud Prevention: Your Guide to Protecting Yourself from Identity Theft and Computer Fraud. See him knock’em dead in this Security Awareness Training video.

Youra Sheethed: My Dalliance Scambaiting a Nigerian Con

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I put an ad on Craigslist to sell a refrigerator that I no longer need. Within a few minutes I’m happy to report Micheal responded to buy it!

SCAMMER:Hi am Micheal I like to ask if this item is till available for sale and what the present condition it.

ME:Still for sale, someone is interested tho, its like new, 5 months. 

SCAMMER:Thanks for the  information Joshua I am interested in buying and closing this deal before anybody else  the easiest mode of payment  for me is by sending you a cashier check directly from my bank account  to you overnight via USPS , Kindly send me your full name and address to send the check out if you are interested . I also promise to handle the shipping myself once you have the cash at hand 

ME: Awesome! Thank you Michael! Please send the check to:

Youra Sheethed

15 Deerfield St #15145

Boston MA 02215

Sincerely with love respect hugs and kisses

Youra Sheethed 🙂

SCAMMER:The check will be mailed ASAP,please note that the amount on the check will be shipping and handling charges inclusive so you will have more than $640on   the check from which you will deduct $640for  the payment , will counting on you make the rest available to my shipper because I have other things he will be picking up for Me , I will notify you once the check is sent.kindly confirm the name.YouraSheethed

ME: Yup, that is correct.  Youra Sheethed.  It has been a pleasure to do business with such a professional person as yourself.

Few days later…….

SCAMMER:The Usps man just confirmed to me the check has delivered now and The amount i wrote is $2340,As our agreement that i have promised that iwont cause you any financial problem regarding the shipment, The extra fee payment on the check is to cover the shippers fee pick up for your item and they have other items they are picking up for me , So that can cover all fee..

SCAMMER: Have you received/deposited the check already??

Hey, it’s me Robert, so the SCAMMER didn’t get an immediate reply from me because I was on an airplane. In the course of an hour, probably in a panic, Scammer then sent another 8 messages and called another 12 times every, 2 minutes.

ME when I got off the plane: You seem to have ants in your pants.  You should have that checked.  They can bite you know.  Especially the red ones.  One time that happened to me. I was VERY ITCHY.  Are you itchy?

SCAMMER: Excuse me ?

ME: Ants in your pants.  You called and texted like 20 times.  Maybe it’s me but that tells me you have ants in your pants.

SCAMMER:The USPS confirmed to me check already delivered,so I wanted to be sure you’re in procession of it..i apologize for the inconvenience and would like to proceed

ME: I deposited it.  It’s a lot of money!!!!! Thank you for the big tip.  Youra said she will use the extra money for her hemorrhoid surgery.  She’s very itchy.

Hey, it’s me Robert, so the SCAMMER didn’t respond to this message at all, I think maybe he caught on??!! So I messaged him 2 days later….

ME: When are the movers coming?

SCAMMER: I HAVE YOUR COMPLETE NAME AND ADDRESS,I WILL BE TAKING A SERIOUS LEGAL ACTION AGAINST YOU…. you will be hearing from my lawyer soon!

ME: Why? I thought we were friends? I like you.  We have lots in common. We both are itchy!

SCAMMER:Oloriburuku!

Hey, it’s me Robert, so I didn’t know what Oloriburiku was, so I googled it. And the Urban Dictionary provided this definition: “Oloriburiku; Direct translation to bastard head meaning someone stupid or crazy with mad thoughts don’t use it around Nigerian parent unless u want to die”

Apparently I’m not selling a refrigerator to Micheal. But at least I have a nice big fat check!

Robert Siciliano personal security and identity theft expert and speaker is the author of Identity Theft Privacy: Security Protection and Fraud Prevention: Your Guide to Protecting Yourself from Identity Theft and Computer Fraud. See him knock’em dead in this Security Awareness Training video

Beware of these 4Scams

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IRS

  • The e-mail (or phone call) says you owe money; if you don’t pay it immediately, you’ll be put in jail or fined.The scammer may know the last four digits of the victim’s Social Security number.
  • Caller ID will be spoofed to look like the call is from the IRS.9D
  • The e-mail will include an IRS logo and other nuances to make it look official.
  • The scammer may also have an accomplice call the victim pretending to be a police officer.
  • The victim is scared into sending the “owed” money—which goes to the thief. Or, the thief gets the victim to reveal credit card information.
  • Another version is that the IRS owes the victim. The victim is tricked into revealing bank account information to receive the refund.
  • Know that the IRS will never contact you via e-mail or phone; will never threaten jail time, a fine or other threats like a driver’s license revocation.
  • If you owe, the IRS will send you snail mail, certified.
  • The IRS will never threaten to have you arrested.
  • If the subject line of an e-mail appears to be from the IRS, delete it.
  • If a phone call appears to be from the IRS, hang up.

Bereavement

  • Scammers scan obituaries for prey.
  • They then contact someone related to the deceased and claim something against the estate or that they’ll reveal a family secret scandal unless they’re paid.
  • If one of these scams comes your way, request written documentation of the claim.
  • Tell the sender you’ll send this documentation to the executor.
  • If you’re blackmailed, contact a lawyer.
  • Never arrange to meet the sender.

Computer Hijack

  • This may come as a phone call: A person claiming to be a Microsoft rep informs you that your computer has been hacked and he’ll fix it—or you’ll lose everything.
  • He wants to convince you to let him have remote control or “sharing” of your computer…and from there he’ll try to get your credit card number…

Investment Scam

  • Someone halfway around the world has chosen YOU to handle a large amount of money, and you’ll be paid richly for this.
  • The sender often has a foreign sounding name, but even common names are used.
  • Often, there’s some smaltzy message in the e-mail subject line like “God bless you” or “Need your help.”
  • Delete e-mails with any subject lines relating to investments, inheritances, mentions of money, princes, barristers or other nonsense.
  • If you feel compelled to open one, don’t be surprised if there are typos or that it’s poorly written. Do NOT click any links!

Robert Siciliano CEO of IDTheftSecurity.com, personal security and identity theft expert and speaker is the author of 99 Things You Wish You Knew Before Your Identity Was Stolen. See him knock’em dead in this identity theft prevention video.

Bitdefender’s BOX: All-in-one Cybersecurity from one App

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Gee, if your home is connected to lots of different devices, doesn’t it make sense that your cybersecurity integrates all your connected devices? Meet the Bitdefender BOX, a network bulletproofing hardware cybersecurity tool for the home that embraces smart home protection focusing on the Internet of Things with remote device management offering next generation privacy protection.

boxBOX description:

  • One complete security solution for connected homes
  • Sets up to a router
  • Is controlled by the user’s mobile device and hence, can be controlled anywhere
  • Everything is protected: not just your computer, but all of your connected devices, like your baby monitor, TV, thermostat, garage door opener and house alarm system. You name it; it’s protected from hackers.
  • BOX works with an annual subscription much like most cyber security “security as a service” technologies.

Features:

  • Easy Setup. Just plug and play.
  • Advanced Threat Protection. In and outside your home network. You’re safe on the go as well!
  • Management and Control. All available in one app, at your fingertips, anywhere you are.

So, protection from hackers means that you can have peace of mind knowing that BOX is warding off attempts at ID theft, fraudulent activities, cyber snooping and other threats.

All you need to do is connect BOX to your router via one of its ethernet ports. Then get the BOX application going. Its user friendly and you just follow its easy instruction: all of a few minutes’ worth. BOX then goes to work to intercept cyber threats at the network level. And all from just one app.

So yes, you need a smartphone (Android or iOS) to take advantage of BOX. If you’ve been on the fence about getting a mobile device, move out of your cave, junk your Pinto, cut your mullet, and get the BOX.

Think of how great it would be to be alerted of network events through this does-it-all application that you can control no matter where you’re located. This means you can control all of your connected devices.

One of BOX’s features is the Private Line. This protects your Internet browsing experience, including making you anonymous. Other features:

  • Protection against hacking attempts including lures to malicious sites.
  • Protection against viruses, malware including downloads, phishing, etc.
  • Protection against anyone wanting to pry open your files and see what’s in them or steal them.
  • Protection occurs even when you’re using public Wi-Fi, such as at a hotel, airport or coffee house!

Who needs BOX?

Everyone who has connected devices at home and uses the Internet. This is like asking, who needs a lock on their home’s door? Anyone who lives in a home.

Think about a home and home security as an example. If you’re going to have a lock, it should be a good lock, right? But the lock is only effective if you actually lock it. You also need to lock up your windows and consider a home security system. These are all “layers of protection. Well, the BOX is multiple layers of protection for protecting your online experience as well as computer files.

BOX is designed for non-techy users, so if you’re one of those people who is “not good with computers,” you’ll still find BOX’s setup and navigation quite friendly. It also helps set up password-protected Wi-Fi network does for you and you can even let guests use a secured Wi-Fi network. This post is brought to you by Bitdefender BOX.